Branch Manager

Atlant Global India; Bengaluru; On-site; INR 600,000 - 850,000; Full time

Job summary

Atlant Global India is seeking a Branch Manager to oversee daily branch operations in Bengaluru. The role focuses on maintaining schedules, coordinating delivery routes, and ensuring on-time shipments.

The ideal candidate will manage customer relationships, monitor collections, and supervise reception staff while upholding branch administration and asset upkeep.

Qualifications

• Strong communication and interpersonal abilities.
• Fluency in English, Kannada and Hindi is required.

Responsibilities

• Maintain branch reporting time and monitor delivery executives and receptionist.
• Assign delivery routes and ensure on-time shipments and pickups.
• Manage customer relationships with existing clients weekly.
• Coordinate with Credit collection and resolve pending payments as per SLA.
• Ensure branch administration and daily upkeep of assets.

Skills

Communication skills

Fluent English

Kannada

Hindi

Job description

Branch Manager Basic Requirement:

• Strong communication & interpersonal skills (Fluent inEnglish, Kannada and Hindi)
• Work experience in related Industry preferred
• Two wheeler a must for commute

Responsibilities and Duties:

• Maintaining branch reporting time
• Monitoring the reporting time of the delivery executivesand receptionist
• Assigning Delivery routes to the delivery staff andensuring all shipments our Delivered and Pickedupontime
• Ensuring Small parcels and documents received inbranchas per SLA from the operations HUB
• Ensures the branch receptionist performs their roles andresponsibilities daily
• Weekly inspection of delivery routes to ensure deliveryteam conducts their activities as per SLA Cross check holding shipments and validate the updations Cross check return consignments and validatetheupdations
• Customer relationship management with all existingclients on a weekly basis
• Ensuring credit collections as per SLAand escalationtothe Credit collection department regarding anypendingpayments from the customers
• Ensuring customer satisfaction and resolvinganycomplaints
• Assigning Pick up schedule and ensuring the same is doneon a daily basis
• Collection of customer database on a weekly basis andsend it to the sales department
• Approaching potentials leads, attending appointments, pitching all the services and conversion to achieve branchturnover target
• Ensuring the branch staff are in professional attire
• Ensuring all outgoing shipments are sorted and sent ontime to the Operations sector wise (Ex: BLR, MAA, BOM) Maintaining Accounting copies as per destinationandweight
• Audit report to be maintained
• Cross check Cash collection statements
• Coordination regarding vehicle reporting and departuretime
• Ensuring smooth branch administration
• Daily upkeep of company assets