Branch Head / Workshop In-Charge

Zoho; Bengaluru Urban; On-site; INR 2,659,000 - 6,205,000; Full time

Job summary

Zoho in Doha is seeking an experienced Branch Head / Workshop In-Charge to oversee the daily operations of a multi-brand automotive workshop. You will manage technicians, coordinate workflow, ensure service quality, and handle customer interactions.

The ideal candidate has 5+ years in automotive workshop operations, prior supervisory experience, strong leadership, and the ability to work under pressure. GCC experience is mandatory; a Diploma or Degree in Automobile Engineering or related field

Qualifications

• 5+ years in automotive workshop operations
• Prior supervisory/managerial role preferred
• Strong leadership and team management
• Excellent communication and customer handling abilities
• Ability to work under pressure and meet deadlines
• GCC experience mandatory
• Diploma / Degree in Automobile Engineering or related field

Responsibilities

• Manage and supervise day-to-day workshop operations for multiple vehicle brands
• Lead, guide, and allocate work to technicians efficiently
• Monitor repair jobs to ensure timely completion and quality standards
• Handle customer queries, concerns, and complaints professionally
• Coordinate with spare parts team for timely availability of parts and tools
• Ensure adherence to safety standards and maintain workshop cleanliness
• Track job progress and maintain operational reports
• Improve productivity and service efficiency within the workshop

Job description

Bangalore North, India | Posted on 10/01/2026

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Job Description

Job Title: Branch Head / Workshop In-Charge

Location: Qatar (Candidates must be willing to relocate Qatar)

Job Summary:

We are looking for an experienced and dynamic Branch Head / Workshop In-Charge to oversee the daily operations of a multi-brand automotive workshop. The ideal candidate will be responsible for managing technicians, ensuring smooth workflow, maintaining service quality, and handling customer interactions effectively.

Key Responsibilities:

• Manage and supervise day-to-day workshop operations for multiple vehicle brands
• Lead, guide, and allocate work to technicians efficiently
• Monitor repair jobs to ensure timely completion and quality standards
• Handle customer queries, concerns, and complaints professionally
• Coordinate with spare parts team for timely availability of parts and tools
• Ensure adherence to safety standards and maintain workshop cleanliness
• Track job progress and maintain operational reports
• Improve productivity and service efficiency within the workshop

Requirements

• Minimum 5 +yearsof experience in automotive workshop operations
• Prior experience in a supervisoryor managerial role preferred
• Strong knowledge ofmulti-brand vehicle servicing
• Good leadership andteam management skills
• Excellentcommunication and customer handling abilities
• Ability to work underpressure and meet deadlines
• Diploma / Degree inAutomobile Engineering or related field
• GCC experience is mandatory
• Strong problem-solvingand decision-making skills