BPO Executive

Konverge Technologies; Navi Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

Konverge Technologies in Mumbai region is seeking a motivated BPO Executive to start a career in the fast-paced outsourcing sector. The role is ideal for freshers who want to learn and grow while handling outbound calls, providing information about services, and assisting customer inquiries.

You will maintain accurate interaction records, collaborate with team members to hit targets, and demonstrate excellent communication and a positive attitude in a dynamic work environment.

Qualifications

• Freshers are welcome; a HSC or diploma is required.
• Excellent communication skills and a positive attitude.
• Ability to work in a fast-paced BPO environment.

Responsibilities

• Make outbound calls to potential clients and respond to inquiries.
• Maintain accurate records of customer interactions.
• Collaborate with teammates to achieve targets.

Skills

Outbound calls

Excellent communication

Customer service

Team collaboration

Education

High School Certificate (HSC)

Diploma

Job description

We are seeking a motivated and enthusiastic BPO Executive to join our dynamic team in the Mumbai Region. This role is ideal for freshers looking to start their career in the Business Process Outsourcing (BPO) sector. As a BPO Executive, you will be responsible for handling outbound calls to customers, providing them with information about our services, and assisting them with their inquiries. Your primary goal will be to ensure customer satisfaction and promote our offerings effectively. Key responsibilities include making outbound calls to potential clients, addressing customer queries, maintaining accurate records of interactions, and collaborating with team members to achieve targets. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. A high school certificate (HSC) or diploma is required. If you are a fresher eager to learn and grow in the BPO industry, we encourage you to apply and become a part of our team.