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Outpace Consulting Services; Delhi Cantonment; On-site; INR 297,000 - 363,000; Full time

Benefits offered by this job

Cab facility

Job summary

Outpace Consulting Services invites applications for a Customer Support Executive in Gurgaon. Fresh graduates/UG candidates are eligible. The role involves handling customer queries via calls and chat, ensuring a smooth experience, with 24x7 rotational shifts and a max salary of 3.3 LPA.

Walk-in interviews are scheduled; bring resume and Aadhaar. Transportation facility (cab) is provided, and international process exposure is mentioned. This is a strong entry point into the BPO/ITES industry.

Qualifications

• Graduate freshers or undergraduates (UG) eligible.
• B.Tech/MBA/MCA are not eligible.

Responsibilities

• Handle customer queries related to products/services.
• Resolve customer issues and provide timely solutions.
• Assist customers with navigation and basic troubleshooting.
• Maintain professional communication and customer satisfaction.
• Record interactions and update details in CRM systems.

Education

Graduate Freshers/UG

Tools

CRM systems

Phone & chat support

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 2:00 PM

Documents: Resume & Aadhaar

To Apply for this Job Role:

WhatsApp Your CV @ 9151555419

Email: [e-mail]

Or, Call Our HR Team at the Number Mentioned Below:

Anjili 7337091419

Rimjhim 6263737797

Aparna 9445500945

Aksha 7004417184

Roshni 7484872290

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

Great opportunity for freshers to start corporate career

Exposure to international customer handling

Fixed salary + performance incentives

Structured training & growth opportunities

Work with a leading ITES company

Important Notes

B.Tech, MBA & MCA freshers are not eligible

B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience

Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.