Social Media Process : Max 34K : Grads : Gurgaon : 5 Days Work : Apply

Outpace Consulting Services; Delhi Cantonment; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Outpace Consulting Services is hiring for a leading ITES company's Customer Support role in Gurgaon. Walk-in interviews are conducted at Outpace Consulting, Noida address, with 24x7 shifts and five-day work weeks. Immediate joiners preferred.

Responsibilities include handling queries via calls, WhatsApp, chat and email, and coordinating with internal teams for issue resolution. Candidate should have graduate/UG qualifications and at least 1 year BPO experience, with excellent communication

Competenze

• Graduate/UG with minimum 1 year BPO experience.
• Willing to work in 24x7 shifts.
• Immediate joiners preferred.

Mansioni

• Handle customer queries through calls, WhatsApp, chat and email.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Follow up with customers to ensure proper resolution.
• Maintain records of customer interactions in CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a customer-friendly attitude and meet response-time targets.

Conoscenze

Customer support

Communication skills

BPO experience

Formazione

Graduate/UG

Descrizione del lavoro

Hi,

We are Hiring for Leading ITES Company In Gurgaon for Customer Support.

Daily Walk-in @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walk-in Time : 11 am to 3 Pm

JOB LOCATION & SALARY

GURGAON

• Graduate/UG with min 1 Year Exp in BPO
• Candidate Must Not Have Any Exams in the Next 6 Months
• 24x7 Shifts
• 5 Days Working
• Both Side Cabs
• Excellent Communication Skills
• Immediate Joiners Preferred

Job Responsibilities

• Handle customer queries through calls, WhatsApp, chat, and email.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Follow up with customers to ensure proper resolution.
• Maintain records of customer interactions and update details in CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a positive and customer-friendly attitude.
• Achieve assigned customer service and response-time targets.