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Outpace Consulting Services; Delhi; Vor Ort; INR 201.000 - 268.000; Vollzeit

Benefits dieser Stelle

Cab facility

Walk-in interviews

Zusammenfassung

Outpace Consulting Services is hiring for a leading ITES company in Gurgaon for Customer Support. Daily walk-ins are held at Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3). Walk-in time is 11 am to 3 pm. Landmarks: near Hotel Nirulas.

JOB LOCATION: Gurgaon. Requirements include Graduate/UG with a minimum of 1 year BPO experience and excellent communication skills. 24x7 shifts and 5 working days with cab facility are provided. Immediate joiners preferred.

Qualifikationen

• Graduate/UG with min 1 year exp in BPO
• Excellent communication skills essential
• Willingness to work in 24x7 shifts and 5-day week

Aufgaben

• Handle customer queries through calls, WhatsApp, chat, and email.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Follow up with customers to ensure proper resolution.
• Maintain records of customer interactions and update details in CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a positive and customer-friendly attitude.
• Achieve assigned customer service and response-time targets.

Kenntnisse

Excellent communication

Ausbildung

Graduate/UG

Jobbeschreibung

Hi,

We are Hiring for Leading ITES Company In Gurgaon for Customer Support.

Daily Walk-in @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walk-in Time : 11 am to 3 Pm

JOB LOCATION & SALARY

GURGAON

• 1: Graduate/UG with min 1 Year Exp in BPO


• 2: Candidate Must Not Have Any Exams in the Next 6 Months


• 3: 24x7 Shifts


• 4: 5 Days Working


• 5: Both Side Cabs


• 6: Excellent Communication Skills


• 7: Immediate Joiners Preferred

Job Responsibilities

• Handle customer queries through calls, WhatsApp, chat, and email.


• Provide accurate information about products and services.


• Resolve customer complaints and issues in a professional and timely manner.


• Follow up with customers to ensure proper resolution.


• Maintain records of customer interactions and update details in CRM/software.


• Coordinate with internal teams for issue resolution.


• Maintain a positive and customer-friendly attitude.


• Achieve assigned customer service and response-time targets.