Spot offer : Blended Process : 25K : Grads and UG : Gurgaon : Apply

Outpace Consulting Services; Delhi; On-site; INR 297,000 - 363,000; Full time

Job summary

Outpace Consulting Services in Gurgaon is hiring for a Customer Support Executive role aimed at fresh graduates entering the BPO/ITES industry. You will be the first point of contact for customers, handling queries and providing support via calls and chat to ensure a positive experience.

Key responsibilities include handling queries, resolving issues with timely solutions, assisting customers with navigation and basic troubleshooting, recording interactions in CRM, and maintaining professional

Qualifications

• Graduate freshers/UG eligible.
• B.Tech/MBA/MCA freshers not eligible.
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience.

Responsibilities

• Handle customer queries related to products/services.
• Resolve customer issues and provide timely solutions.
• Assist customers with navigation and basic troubleshooting.
• Maintain professional communication and customer satisfaction.
• Record interactions and update details in CRM systems.

Skills

Customer support

Communication skills

Education

Graduate / UG

Tools

CRM software

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

Handle customer queries related to products/services

Resolve customer issues and provide timely solutions

Assist customers with navigation and basic troubleshooting

Maintain professional communication and customer satisfaction

Record interactions and update details in CRM systems

Why This Role?

Great opportunity for freshers to start corporate career

Exposure to international customer handling

Fixed salary + performance incentives

Structured training & growth opportunities

Work with a leading ITES company

Important Notes

B.Tech, MBA & MCA freshers are not eligible

B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience

Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.