BPO : 25K : Fresher : Blended Process : Grads & UG : 5 Days Work: Call

Outpace Consulting Services; Delhi Cantonment; On-site; INR 297,000 - 363,000; Full time

Job summary

Outpace Consulting Services, Gurgaon, is hiring for a Customer Support Executive role in the ITES/BPO sector. This opportunity is ideal for fresh graduates/UG candidates seeking to start their career in customer service, with exposure to international processes.

You will handle customer queries by phone and chat, provide solutions, and maintain professional CRM records. The position offers a fixed salary up to 3.3 LPA, 24x7 rotational shifts, and 5 working days with two rotational offs; training

Qualifications

• Eligibility: Graduate Freshers/UG
• B.Tech/MBA/MCA freshers are not eligible
• Candidates pursuing regular education must bring NOC from college
• Minimum 6 months International Voice experience for B.Tech/MBA/MCA candidates

Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update CRM systems

Education

Graduate (UG)

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 2:00 PM

Documents: Resume & Aadhaar

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

• Great opportunity for freshers to start corporate career
• Exposure to international customer handling
• Fixed salary + performance incentives
• Structured training & growth opportunities
• Work with a leading ITES company

Important Notes

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.