Blended Process : Freshers : 25K : Grads & UG : 5 Days Work : Apply

Outpace Consulting Services; Delhi Cantonment; On-site; INR 297,000 - 363,000; Full time

Benefits offered by this job

Two-way cab facility

Job summary

Outpace Consulting Services is hiring for a Customer Support Executive in Gurgaon. This is a great entry point for fresh graduates planning to start a career in BPO/ITES.

The role involves handling queries via calls and chat, ensuring a smooth customer experience with a 24x7 rotate shift and international process. Training and growth opportunities are provided.

Qualifications

• Graduate freshers/UG eligible.
• B.Tech/MBA/MCA freshers not eligible.
• Minimum 6 months International Voice experience for B.Tech/MBA/MCA.

Responsibilities

• Handle customer queries related to products/services.
• Resolve customer issues and provide timely solutions.
• Assist customers with navigation and basic troubleshooting.
• Maintain professional communication and customer satisfaction.
• Record interactions and update details in CRM systems.

Education

Graduate Freshers/UG

Tools

CRM systems

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

Handle customer queries related to products/services

Resolve customer issues and provide timely solutions

Assist customers with navigation and basic troubleshooting

Maintain professional communication and customer satisfaction

Record interactions and update details in CRM systems

Why This Role?

Great opportunity for freshers to start corporate career

Exposure to international customer handling

Fixed salary + performance incentives

Structured training & growth opportunities

Work with a leading ITES company

Important Notes

B.Tech, MBA & MCA freshers are not eligible

B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience

Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.