BMC Remedy Developer

Ericsson GmbH; Pune District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Ericsson GmbH in India seeks a seasoned software professional to drive enterprise product development on Remedy ARS/BMC Helix platforms. You will design ARS forms, web services, and REST interfaces, enabling integrations across SRM, ITSM, and CMDB modules.

You will collaborate in a fast-paced, distributed, agile environment, delivering high-quality solutions for 5G and cloud journeys, with a focus on reliability and scalable architecture.

Qualifications

• Experience with Remedy ARS development and ARS objects (Active Links, Filters, etc.).
• Proficiency with BMC Helix tools for development and integrations.
• Strong REST/Web Services experience and database querying.

Responsibilities

• Develop enterprise software products in a fast-paced, distributed, agile environment.
• Create and integrate Web Services and REST APIs; work with JavaScript/JSON.
• Handle integrations with SRM, CMDB, and ITSM modules.

Skills

Remedy ARS development

BMC Helix Innovation Suite

BMC Helix MCB

BMC Helix iPaaS (Jitterbit)

REST APIs

Web Services

JavaScript/JSON

SRM

CMDB Module

Tools

Jitterbit

Remedy AR System

Job description

Join our Team

About this opportunity

With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact.

• We believe in trust - we trust each other to do the right things!
• Therefore, we believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity - trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

What you will do

• 4 ~10 years of product development and Implementation experience with a proven track record of delivering high-quality products using BMC Remedy ARS/BMC Helix as a development platform.
• Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications.
• Proficiency in BMC Helix Innovation Suite, BMC Helix MCB, and BMC Helix iPaaS (Jitterbit) for development and support.
• Expertise in integrations using Web Services, REST APIS, database queries, and third-party software.
• Very Good Exposure to Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module.

Experience 4-10 Year

You will bring

• Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment
• Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using Java-script/JSON will be an added advantage
• Experience in SRM, BWF, DWP, and DWP Catalogue
• Experience in Asset Management, Smart IT and Helix Dashboard

Location - Noida/Gurgaon/Bangalore/Chennai/Kolkata/Pune

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do.

We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.

We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity Employer.

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Primary country and city: India (IN)