Technical Lead - PLM

Ericsson GmbH; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Ericsson is seeking a Developer to join the Cloud Infrastructure/PLM team in Bengaluru, India. The role involves requirement analysis, system design, product documentation, and PLM support across the development lifecycle.

The candidate will work on the OMC cloud infra product, handle customer emergencies, troubleshoot in local labs, and contribute to monthly patch releases, with growth opportunities into higher PDU roles.

Qualifications

• Hands-on experience with Networking (TCP/UDP, ICMP, DNS) and OSI layers.
• Experience with virtualization and cloud technologies (KVM/QEMU/libvirt, OpenStack, Docker).
• Experience with EMS/NMS or LCM tools.
• Programming in Python or Golang; automation experience.
• Experience with AI tools and product support experience.

Responsibilities

• Work on one of the Cloud Infrastructure product - OMC to begin.
• Be part of the PLM Team to perform the below duties.
• Handle and drive customer emergencies, troubleshoot in local lab, prepare RCA documents, test and deliver monthly product releases, reproduce customer scenarios, test upcoming features and prepare for support, drive feedback to design teams.
• Collaborate with Customers to gain insights into end-to-end deployments and contribute to monthly patch releases.
• Grow technically with opportunities to collaborate with Customer Units, PDU Architects, and potentially move to PDU Level roles.

Skills

Networking basics

OpenStack

Docker

Cloud virtualization

Python automation

Golang

AI tools

EMS/NMS tools

Product support

Tools

KVM

QEMU

libvirt

OpenStack

Docker

CCD

Job description

Join our Team

About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems, and solutions within our product portfolio. Collaborating in accordance with the Ericsson Product Development Principles, our developers are champions of innovation, utilizing their unique skill sets across all stages of the development lifecycle. Ericsson presents an exciting platform to showcase your expertise and foster professional growth. This robust role promises diverse tasks and great influence in shaping our technology solutions. To learn more about the specific governance and responsibilities, please follow this read more

You will do:

• You will work on one of the Cloud Infrastructure product - OMC to begin.
• You will be part of the PLM Team to perform the below duties.
• As part of PLM, you will handle and drive customer emergencies, troubleshoot customer scenarios in local lab, prepare RCA documents, Test and Deliver monthly product releases, recreate customer scenarios in local lab, Test upcoming product features and prepare for the upcoming support, drive feedback towards Design teams to enhance the product.
• Working closely with Customers will provide good insights into end to end deployments Past product support experience and the skills mentioned will help them to quickly learn the new product to contribute for the monthly patch releases.
• Good potential to grow technically, have the opportunity to work closely with Customer Units, PDU Architects and grow the knowledge and build a strong technical career, can later take up roles at PDU Level too.

You will bring:

• Hands-on experience with Networking (TCP/UDP, ICMP and DNS, etc.) OSI Layers, infrastructure services and security
• Virtualization (e.g., KVM, QEMU, libvirt) and Cloud technologies (e.g., OpenStack, CCD, Docker etc)
• Working experience on EMS/NMS or LCM Tools.
• Automation: Programming languages such as Python, Golang
• Working experience with AI Tools
• Extensive Product support Experience.

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore