Billing Supervisor - Client Services (India)

Weaver; Velachery; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Weaver is seeking a Billing Supervisor – Client Services in India to lead a billing team supporting US operations. You will own the end-to-end invoicing process, ensure accuracy, meet SLAs, and drive process improvements while mentoring analysts and addressing escalations.

The role requires 3–5+ years in professional services billing, strong Dynamics 365 F&O experience, and a track record of cross-border collaboration with US stakeholders.

Qualifications

• Led and mentored billing staff in a service environment.
• Extensive experience with Dynamics 365 F&O billing workflows.
• Proven interaction with US clients and internal teams.
• Driven continuous process improvements in billing cycles.

Responsibilities

• Own the end-to-end billing process for US-based engagements.
• Review and release invoices in Dynamics 365 F&O.
• Ensure compliance with client-specific billing terms and contracts.
• Review billing exception reports and secure approvals.
• Resolve WIP issues, invoice corrections, and re-billings.
• Track realization, gross margin, bill rates, and write-ups/downs.
• Lead and develop Billing Analysts in India.
• Own billing workflows, SOPs, and audit readiness.
• Collaborate with Billing, AR, and Finance leaders.

Skills

Billing leadership

Microsoft Dynamics 365 F&O

US stakeholder exposure

Process improvement

Education

CA / CMA / ICWA qualification

Job description

About The Role

At Weaver, billing isn’t just about invoices—it's about trust, accuracy, and supporting great client service.

About The Role

At Weaver, billing isn’t just about invoices—it's about trust, accuracy, and supporting great client service. The billing supervisor–client services will lead and manage our India-based billing team supporting US operations. This role owns to ensure seamless execution of invoicing process, adherence to SLAs, and continuous process improvements. This role involves mentoring the billing team, handling escalations, and partnering with stakeholders to improve billing accuracy, reduce cycle times, and enhance customer experience. This is a hands‑on team lead role for someone who enjoys leading, managing and being the go‑to billing expert — especially within Microsoft Dynamics 365 Finance & Operations.

What You’ll Do

Billing Operations

• Own the end-to-end billing process for US-based professional services engagements.
• Review and release invoices in Microsoft Dynamics 365 Finance & Operations.
• Ensure compliance with client‑specific billing terms, engagement structures, and contractual requirements.
• Review billing exception reports and ensure appropriate approvals and documentation.
• Resolve WIP issues, invoice corrections, and re‑billings.

Financial Review & Insights

• Track realization, gross margin, bill rates, write‑ups, and write‑downs.
• Partner with engagement teams for WIP and AR management.

Team Leadership

• Lead and develop Billing Analysts in India.
• Identify and mitigate risks related to revenue leakage and billing errors

Systems & Process Excellence

• Own Dynamics 365 F&O billing workflows and controls.
• Drive SOPs, standardization, and audit readiness.

Stakeholder Collaboration

• Work closely with Billing, AR, and Finance leaders.

What You Bring

• 3–5+ years of billing experience in professional services.
• Strong MS Dynamics 365 F&O billing experience & preferred Project operations experience
• Team leadership and US stakeholder exposure.

Preferred Qualifications

• Experience working in a global delivery center, captive, or shared services environment.
• Prior experience supporting US CPA firms, consulting firms, or Big 4 / large professional services organizations.
• CA / CMA / ICWA qualification or progress toward certification (preferred but not mandatory).

Skills & Competencies

• Strong attention to detail with a control‑focused mindset.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and tight deadlines.
• Process improvement and SOP documentation experience.
• Comfortable working independently with accountability.
• Experience leading teams in a matrixed, global organization.