Billing Supervisor

Kroll; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Kroll in Mumbai is seeking a Billing Supervisor to act as the India billing subject-matter expert, guide India-specific practices, and mentor billers across regions. The role supports tax, audit, and cross-service-line needs from our Mumbai office.

Ideal candidates have 5+ years in billing with 3+ in supervision, strong English communication, and proficiency in MS Office and ERP systems. This on-site role requires a 12:00–21:00 IST shift.

Qualifications

• Minimum five years of relevant billing experience with at least three years in a supervisory role.
• Strong knowledge of India billing practices, tax considerations, and service-line billing requirements.
• Demonstrated ability to coach, develop, and support billing professionals serving multiple service lines and regions.
• Ability to develop broad process knowledge, provide practical guidance, and determine when questions require escalation.
• Excellent verbal and written English communication skills.

Responsibilities

• Serve as the primary point of contact and subject-matter expert for India billing across multiple service lines.
• Advise on India-specific billing practices, audit requirements, and tax questions; escalate as needed.
• Develop and maintain knowledge of billing processes for India-supported service lines.
• Promote consistent billing practices and identify process improvements.
• Serve as Career Advisor to billers across regions, providing coaching and guidance.
• Partner with MDs, Service Line Leaders, Finance, and stakeholders to address needs and escalations.

Skills

Billing expertise

India tax & regulatory knowledge

Coaching & staff development

Cross-functional collaboration

Process improvement

MS Office proficiency

Tools

MS Excel

ERP systems

Job description

Job Description

Billing Supervisor

We are seeking a Billing Supervisor to join our team in India. This position serves as the central subject-matter expert for billing in India legal entities, providing guidance on India-specific practices, regulatory and audit requirements, and tax-related questions across multiple service lines. Also, the position serves as Career Advisor to billers supporting service lines in regions outside India, offering coaching, professional development, and ongoing career guidance. The role works out of our Mumbai office and would need 12noon – 9pm IST shift.

The day-to-day responsibilities include but are not limited to:

• Serve as the primary point of contact and subject-matter expert for India billing across multiple service lines, providing day-to-day guidance to billing team members in India.

  • Advise on India-specific billing practices, audit requirements, and tax questions; resolve issues when possible and coordinate with Tax, Accounting, service-line, or operational stakeholders when specialized guidance is needed.

    • Develop and maintain working knowledge of the billing processes and requirements for service lines supported by India billers, without assuming ownership of those service lines.

      • Promote consistent billing practices by clarifying procedures, sharing knowledge, identifying process improvements, and facilitating appropriate escalation.

      • Serve as Career Advisor to billers supporting service lines across multiple regions, providing coaching, professional development, and ongoing career guidance.

      • Partner with Managing Directors, Service Line Leaders, Finance teams, and other stakeholders to address India billing needs and escalations.

      • Support additional projects and initiatives as assigned.

Requirements:

• Minimum five years of relevant billing experience with atleast three years in supervisory role

  • Strong knowledge of India billing practices, tax considerations, and service-line billing requirements.

    • Demonstrated ability to coach, develop, and support billing professionals serving multiple service lines and regions.

      • Ability to develop broad process knowledge, provide practical guidance, and determine when questions require escalation to specialized stakeholders.

      • Strong analytical, organizational, and problem-solving skills, with the ability to resolve complex issues proactively and independently.

      • Ability to manage multiple priorities and meet deadlines in a fast-paced, evolving environment.

      • Excellent verbal and written English communication skills, with the ability to collaborate effectively with all levels of the organization.

      • Advanced proficiency in Microsoft Office Suite.

      • Collaborative, service-oriented approach with a strong commitment to consistency, knowledge sharing, and continuous improvement.

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity - not just answers - in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is thepremier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.