Billing Specialist - India

Synoptek; Maharashtra; On-site; INR 600,000 - 760,000; Full time

Job summary

Synoptek in Pune, Maharashtra, India, is seeking a Billing Specialist to manage accurate invoicing across a high-volume environment, aligning with contracts, SOWs, and billing schedules. You will interact with clients and internal teams to ensure timely, compliant bills.

The role emphasizes revenue recognition support, audit readiness, and process improvement within various billing models. A finance or accounting background and 5–7 years of related experience are preferred.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required.
• Experience in high-volume invoicing environments is preferred.
• ERP and billing systems expertise is essential.

Responsibilities

• Prepare, process, and issue accurate customer invoices in line with terms.
• Manage multiple billing models including time/materials, product resale, MRR.
• Communicate overdue invoices and disputes with clients via calls, email, portals.
• Collaborate with Finance and Operations to resolve billing issues.
• Maintain audit-ready documentation and supporting schedules.

Skills

Accounts Receivable

Billing Operations

SOWs

SOPs

Billing Workflows

Payment Disputes

Accruals

Reconciliations

Cross-Functional Collaboration

Communication Skills

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

NetSuite

ServiceNow

Dynamics CRM

Microsoft Excel

Billing Portals

ERP Systems

Job description

Job Description

At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP™), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!!

The Billing Specialist is responsible for the accurate and timely preparation, review, and issuance of customer invoices across a high-volume, multi-billing environment. This role supports revenue recognition and financial close activities, resolves billing inquiries, manages billing documentation, and collaborates with internal teams to ensure billing accuracy, compliance, and customer satisfaction. The position supports billing operations across multiple billing models including time and materials, product resale, monthly recurring revenue, and software or consumption-based billing while maintaining audit readiness and internal control compliance.

Mandatory Skills

Accounts Receivable,Billing Operations,SOWs,SOPs,Billing Workflows,Payment Disputes,Accruals,Reconciliations,Cross-Functional Collaboration,Communication Skills

Role

• Prepare, process, and issue accurate customer invoices in line with contractual terms, timesheets, Statements of Work, and billing schedules.
• Manage multiple billing scenarios including time and materials, product resale, monthly recurring revenue, and software or consumption-based billing.
• Communicate with clients through calls, emails, and portals regarding overdue invoices, billing inquiries, and payment disputes.
• Partner with internal teams to resolve escalated account issues and mitigate credits.
• Manage multiple billing-related inboxes and maintain accurate documentation in compliance with audit and internal control requirements.
• Interpret and apply Statements of Work, Standard Operating Procedures, and billing workflows.
• Support revenue recognition and financial close activities including accruals and reconciliations.
• Provide billing documentation and supporting schedules during audits.
• Support collections activities by managing assigned accounts and following up on overdue invoices.
• Collaborate with Finance, Collections, Operations, and internal stakeholders to resolve billing issues and improve process accuracy.
• Maintain billing records, account documentation, invoice details, and supporting schedules accurately.
• Contribute to continuous improvement initiatives by identifying inefficiencies and collaborating on solutions.
• Manage billing priorities in a fast-paced, deadline-driven environment while ensuring accuracy and timeliness.

Job-related Experience

• Experience in billing, invoicing, accounts receivable, customer contracts, Statements of Work, Standard Operating Procedures, billing workflows, ERP systems, and high-volume invoicing environments is required.
• Experience working with NetSuite, ServiceNow, Dynamics CRM, Microsoft Excel, billing portals, collections support, revenue recognition, accruals, reconciliations, and audit documentation is preferred.

Flsa

Exempt

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Location

Pune, Maharashtra, India

Education Qualification

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required.

Desirable Skills

NetSuite,ServiceNow,Dynamics CRM,Microsoft Excel,VLOOKUPs

Experience

5 to 7 Years