Billing Operations Executive

Signzy; Bengaluru; On-site; INR 400,000 - 660,000; Full time

Job summary

Signzy Bengaluru is seeking a Billing Operations Executive to manage end-to-end customer invoicing, submission and collections. You will ensure invoices are accurate, compliant with contracts, and timely, while partnering with Sales and Account Managers.

Responsibilities include generating invoices, validating documents, and ensuring GST compliance. You will coordinate with multiple stakeholders to resolve billing exceptions and support onboarding for billing.

Qualifications

• 2–5 years of billing or finance operations experience.
• Experience in SaaS, consulting or services industry preferred.
• Strong understanding of invoicing and GST.
• Excellent attention to detail.
• Ability to coordinate with multiple stakeholders.

Responsibilities

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.
• Coordinate invoice revisions where required.
• Share invoice copies and supporting documents with customers.
• Support customer onboarding for billing and collections follow-up.
• Work with Accounts/Sales/Product teams to resolve billing exceptions.

Skills

Invoicing

GST knowledge

Attention to detail

Stakeholder coordination

Process orientation

Education

B.Com / M.Com / MBA Finance

Job description

Reporting to: Senior Manager – Order to Cash

About the Role

The Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.

Key Responsibilities

Billing Operations

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.

Review:

• Customer contracts
• Purchase Orders
• Work Orders
• Billing milestones
• Rate cards

Customer Coordination

• Coordinate invoice revisions where required.
• Share invoice copies and supporting documents.
• Support customer onboarding for billing.
• Support in collections follow up

Internal Coordination

Partner with:

• Account Managers
• Product teams
• Accounts Receivable

to resolve billing exceptions.

Revenue Support

• Identify uninvoiced transactions.
• Monitor pending billings.
• Ensure all completed services are invoiced.

Compliance

• Contracts
• Approvals
• Audit requests

Skills Required

• Strong understanding of invoicing
• Knowledge of GST
• Excellent attention to detail
• Ability to coordinate with multiple stakeholders
• Strong process orientation

Preferred Qualifications

• B.Com / M.Com / MBA Finance
• 2–5 years of billing or finance operations experience
• Experience in SaaS, consulting or services industry preferred