Billing Operations Executive

Signzy; Bengaluru; On-site; INR 500,000 - 900,000; Full time

Job summary

Signzy is seeking a Senior Executive - Billing Operations in Bangalore to own end-to-end invoicing and collections. You will validate documents, ensure GST compliance, and coordinate with Sales, Accounts, and Product teams to resolve billing issues.

The role requires 2–5 years in billing or finance operations, with SaaS or services exposure preferred. You will manage recurring and milestone-based billing, issue debit/credit notes, and maintain audit-ready documentation, while driving revenue

Qualifications

• Strong understanding of invoicing processes and GST
• Attention to detail to ensure error-free invoices
• Experience coordinating with Sales, Accounts and Product teams

Responsibilities

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.
• Review Customer contracts, POs, and Work Orders.
• Coordinate invoice revisions with customers as needed.
• Support onboarding for billing and collections follow-up.
• Collaborate with Sales, Account Managers, Product and AR to resolve billing issues.
• Identify uninvoiced transactions and monitor pending billings.

Skills

Invoicing

GST knowledge

Excel

ERP (Zoho)

Stakeholder coordination

Attention to detail

Process orientation

Communication skills

Education

B.Com / MBA Finance

Tools

Zoho ERP

Job description

Senior Executive - Billing Operations

Location: Bangalore

Reporting to: Senior Manager - Order to Cash

About the Role

The Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.

Key Responsibilities

Billing Operations

• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.

Billing Validation

Review:

• Customer contracts
• Purchase Orders
• Work Orders
• Billing milestones
• Rate cards
• Customer master data

Ensure no billing errors prior to invoice generation.

Customer Coordination

• Coordinate invoice revisions where required.
• Share invoice copies and supporting documents.
• Support customer onboarding for billing.
• Support in collections follow up

Internal Coordination

Partner with:

• Sales
• Account Managers
• Product teams
• Accounts Receivable

to resolve billing exceptions.

Revenue Support

• Identify uninvoiced transactions.
• Monitor pending billings.
• Escalate revenue leakage risks.
• Ensure all completed services are invoiced.

Compliance

Maintain complete documentation for:

• Contracts
• Approvals
• Audit requests

Skills Required

• Strong understanding of invoicing
• Knowledge of GST
• Excellent attention to detail
• Strong Excel skills
• ERP experience (Zoho preferred)
• Good communication skills
• Ability to coordinate with multiple stakeholders
• Strong process orientation

Preferred Qualifications

• B.Com / M.Com / MBA Finance
• 2-5 years of billing or finance operations experience
• Experience in SaaS, consulting or services industry preferred