Billing Associate

Aaravinfotech; Khordha; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Corporate medical insurance

Comprehensive leave benefits

Job summary

Aarav Infotech in Bhubaneswar is seeking a Billing Associate to manage day-to-day billing operations, invoicing, and payment follow-ups for maintenance contracts, hosting, and domain services. The role is full-time and based at our Bhubaneswar office.

Freshers (0–2 years) are welcome. You will maintain accurate invoice records, coordinate with support and sales teams, and ensure timely renewals and GST/TDS documentation.

Qualifications

• Clear verbal and written English communication for professional payment follow-up.
• Proficient with MS Excel or Google Sheets for tracking and reconciliation.
• Graduate in Commerce, Accounting or Finance preferred.
• Willingness to work from Bhubaneswar office and learn internal CRM/billing tools.

Responsibilities

• Generate and issue invoices for maintenance contracts, hosting and domain services.
• Track outstanding payments and follow up with clients via calls and emails.
• Maintain invoices, receipts and payment status records in CRM or billing system.
• Reconcile payments against invoices and flag discrepancies for resolution.

Skills

English communication

Client follow-ups

MS Excel / Google Sheets

Attention to detail

Organizational skills

CRM usage

Education

Bachelor's degree in Commerce/Accounting/Finance

Tools

Tally

Zoho Books

Perfex

Job description

Bhubaneswar (Work from Office, Business Location) Full Time

About the Role

Aarav Infotech is looking for a Billing Associate to manage day-to-day billing operations and payment follow-ups across our client base, including maintenance contract renewals, one-time task invoices, and hosting/domain-related billing. This is a detail-oriented, ownership-driven role suited to someone who can keep billing records accurate, chase overdue payments professionally, and work closely with the support and sales teams to resolve billing queries. This position is based full-time at our Bhubaneswar office and requires working from the office.

Experience

Freshers welcome (0–2 years)

Reports To

Accounts Manager / Head of Finance

Location

Bhubaneswar (Work from Office, Business Location)

Key Responsibilities

• Generate and issue invoices for maintenance contracts, one-time tasks, hosting, domains and other billable services in a timely manner.
• Track outstanding payments and follow up with clients over calls and email until payment is received.
• Maintain an accurate, up-to-date record of invoices, receipts, dues and payment status in the CRM or billing system.
• Reconcile payments received against invoices raised and flag discrepancies for resolution.
• Coordinate with the support and sales teams to confirm billable work before invoicing and to resolve client billing disputes.
• Send periodic payment reminders and statements of account to clients with overdue balances.
• Track contract renewal dates and ensure renewal invoices are raised ahead of expiry.
• Escalate chronic non-payment or high-risk accounts to the Accounts Manager with clear supporting records.
• Maintain proper documentation for GST, TDS and other statutory requirements on client invoices.
• Prepare periodic reports on outstanding dues, collection efficiency and ageing receivables.

Required Skills

• Clear verbal and written English communication, especially for professional payment follow-up.
• Comfortable speaking with clients over calls and email regarding payments and dues.
• Good working knowledge of MS Excel or Google Sheets for tracking and reconciliation.
• Strong attention to detail and accuracy in maintaining financial records.
• Good organisational skills and the discipline to follow up consistently without letting dues slip.
• Willingness to learn the CRM and billing tools used internally.

Preferred (Not Mandatory)

• Prior experience in billing, accounts receivable or collections, preferably in a services or subscription-based business.
• Basic understanding of GST invoicing and TDS applicability on service invoices.
• Familiarity with accounting or billing software such as Tally, Zoho Books or Perfex.

Qualifications

• Graduate in Commerce, Accounting, Finance or a related discipline preferred.
• Freshers with strong Excel skills and clear communication may also be considered.
• Candidate must be based in or willing to relocate to Bhubaneswar and work full-time from the business location.

Growth Path

This role is designed to grow into a broader accounts receivable or finance operations position. Based on performance, accuracy and collection efficiency, the candidate will be given increasing ownership of billing processes, statutory compliance and financial reporting.

Key Performance Indicators

• Percentage of invoices raised accurately and on time.
• Collection efficiency and reduction in overdue receivables.
• Ageing of outstanding dues, tracked month over month.
• Renewal invoices raised ahead of contract expiry without lapses.

Why Join Us

• A dynamic environment that encourages learning and professional growth.
• Friendly and collaborative corporate culture.
• Comprehensive corporate leave benefits.
• Corporate medical insurance coverage.