Senior Billing AR Analyst

United States Digital Space LLC; Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Job summary

United States Digital Space LLC is hiring a Billing & Collections Analyst to own day-to-day billing operations, cash application and collections for our India team. This full-time role is based out of Bengaluru with a hybrid work model (two days in office per week).

You will collaborate across Order Management, Revenue Accounting and Collections to ensure accurate invoices, applied payments, and timely cash velocity.

Qualifications

• 3+ years’ hands-on experience in billing, accounts receivable and cash application.
• Experience with ERP/billing systems such as NetSuite, SAP, Oracle.
• Strong spreadsheet skills (Google Sheets/Excel).
• Experience performing bank reconciliations and AR sub-ledger reconciliations.
• Excellent stakeholder management and attention to detail.

Responsibilities

• Execute billing cycles with timely, accurate invoice creation and correction in the ERP.
• Manage billing adjustments, memos, chargebacks and maintain logs.
• Apply customer payments and reconcile to invoices and bank statements.
• Own AR sub-ledger reconciliations and support month- and quarter-end close.
• Support collections: aging analysis, dunning, payment arrangements.
• Investigate billing disputes and coordinate cross-functional resolution.
• Develop AR reporting and KPIs and deliver updates to stakeholders.
• Lead UAT for NetSuite and SFDC changes and document defects.
• Maintain internal controls and SOPs to support audits.
• Identify process improvements to reduce manual work.

Skills

Billing

Accounts Receivable

Cash Application

Tools

NetSuite

SAP

Oracle

Job description

From the company’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With the company, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

the company and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.

Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

the company helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.

During this transition period, you may see references to both the company and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

We’re hiring a Billing & Collections Analyst to own day-to-day billing operations, cash application and collections support for our India team. This is a hands‑on, operational role focused on invoice generation, payment application, reconciliations, dispute management and AR reporting. You’ll partner with Order Management, Deal Desk, Revenue Accounting and Collections to ensure invoices are accurate, payments are applied correctly, and customer queries are resolved quickly — helping improve cash velocity and reduce billing exceptions.

This is a full‑time position based out of ourBangalore office. [If hybrid] Our hybrid work model offers a blend of remote flexibility and in‑person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• NetSuite (or equivalent ERP), Salesforce/CPQ, Avalara, payment gateway tools, Google Sheets, Jira, Zendesk, and integration platforms (Celigo or similar), Claude, Notion.

What You’ll Do

• Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP.

• Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails.

• Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy.

• Own periodic AR sub‑ledger reconciliations and support month‑end and quarter‑end close tasks.

• Support collections activity: aging analysis, dunning, customer follow‑up, payment arrangements and escalation of delinquent accounts.

• Investigate and manage customer billing disputes; coordinate cross‑functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting.

• Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders.

• Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements; author UAT scripts and document defects.

• Maintain strong internal controls, SOPs, runbooks and documentation to support audits and ensure segregation of duties.

• Proactively identify process improvements and partner with technical and business teams to reduce manual work, improve accuracy and tighten financial controls.

• Support knowledge transfer and documentation activities to ensure team continuity and operational readiness.

Skills We’re Looking For

• 3+ years’ hands‑on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred).

• Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar).

• Strong spreadsheet skills (Google Sheets / Excel — pivot tables, reconciliations).

• Experience performing bank reconciliations and AR sub‑ledger reconciliations.

• Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects.

• Excellent stakeholder management and customer service skills; strong attention to detail and a controls mindset.

• Strong written and verbal communication skills and the ability to work across global teams.