Billing & Invoicing Assistant

Aurora Energy Research; Gurugram District; On-site; INR 450,000 - 650,000; Full time

Benefits offered by this job

Private medical insurance

Aurora Academy

Employee Assistance Programme

Job summary

Aurora Energy Research is seeking an experienced Global Billing & invoicing Assistant to join our Gurugram, India team. You will create and amend billing services accurately and timely, resolve disputes, and handle customer inquiries in a fast-paced international environment.

You will shape this newly formed function, establish new processes, and be the main contact for billing and collection queries, collaborating across departments to ensure end-to-end billing excellence.

Qualifications

• Experience in billing/invoicing teams.
• Knowledge of billing and accounting processes.
• Proficiency in Microsoft Dynamics 365.
• Strong organizational skills, financial analysis and attention to detail.
• Excellent written and verbal communication and negotiation with Sales Teams and External Customers.
• Ability to work proactively and independently.
• Experience in developing strong internal relationships across functions.
• Background in subscription and/or advisory business is desirable.

Responsibilities

• Review and manage new contracts for billing setup.
• Collaborate to ensure accuracy of billing schedules.
• Create/modify customer billing accounts and schedules.
• Generate invoices and send to clients promptly.
• Create credit notes with proper approvals.
• Post cash payments to bank on a daily basis.
• Respond to billing and invoicing queries from customers.
• Develop and maintain relationships with stakeholders and drive reviews on recurring issues.
• Review policies and suggest process improvements.

Skills

Billing experience

Billing and accounting knowledge

Microsoft Dynamics 365

Organizational skills

Financial analysis

Attention to detail

Can-do attitude

Self-motivation

Stakeholder management

Communication

Negotiation

Problem solving

Tools

Microsoft Dynamics 365

Job description

Description

We're looking for an experienced global billing & invoicing assistant to work within a dynamic, fast-paced international company in the subscription and advisory space. This individual will be responsible for creating and amending billing services in an accurate and timely manner, whilst resolving disputes and dealing with customer enquiries.

Department: Core - Finance

Location: Gurugram, India

We're looking for an experienced global billing & invoicing assistant to work within a dynamic, fast-paced international company in the subscription and advisory space. This individual will be responsible for creating and amending billing services in an accurate and timely manner, whilst resolving disputes and dealing with customer enquiries.

You will have the opportunity to create new processes and policies whilst this function is still taking shape. You will be the key contact for all billing and collection queries and will cover a multitude of complex BAU billing/invoicing tasks.

A highly motivated individual with the ability to work proactively and independently, you must be able to communicate at all levels and across functions. This is a newly formed role and the successful candidate will help to shape the this function, providing invaluable feedback and suggestions for improvements.

Key Responsibilities

• Review and manage new executed contracts sent to Finance Contract mailbox by placing each email to its designated entity folder.
• Collaborate with the team or other department to ensure “accuracy” of billing schedule whenever needed.
• Review, analyse and understand each executed contract assigned to you to create (a) customer account, (b) create and (c) modify billing schedule in line with new executed contracts terms.
• Generate invoice once billing schedule is created, send to the client within the same day.
• Generate credit note with an approval based on existing process/policy.
• Post cash payment received in the bank on daily basis.
• Respond to billing and invoicing queries.
• Develop and maintain strong relationships with stakeholders, facilitating regular review meetings to focus on reoccurring issues and key performance metrics.
• Review existing policies, find loopholes to initiate revision for process improvement.

What we are looking for

Required attributes

• Proven successful experience within billing/invoicing teams
• Knowledge of billing and accounting processes
• Proficiency in Microsoft Dynamics 365
• Strong organisational skills, financial analysis and attention to detail is required.
• Has a can-do attitude.
• A highly motivated individual with the ability to work proactively and independently.
• Experience in developing strong internal relationships as this role will impact the full end to end journey.
• Excellent written and verbal communication and negotiation skills, particularly in liaising with Sales Teams and External Customers.
• A collaborative problem-solving approach.

Desirable Attributes

• Proficiency in accounting software programs
• Compliance and regulatory understand/experience
• Background in subscription and/or advisory business.

What we offer

• The opportunity to contribute to the continued development of a successful and thriving finance team in a fast-paced and exciting industry.
• A dynamic, intellectually stimulating, and supportive environment
• A fun, informal and international work culture
• Private medical insurance
• Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills
• Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects