A leading technology firm in Chennai is seeking an experienced professional to manage key enterprise accounts and drive business growth. The ideal candidate will possess 3-5 years of experience in client engagement and demonstrated leadership skills. This role involves managing service teams across multiple cities and ensuring alignment with both organizational objectives and client expectations, fostering long-term partnerships through exceptional service delivery.
Qualifications
Minimum 3 years of experience in managing enterprise accounts.
Strong leadership qualities with the ability to mentor teams.
Responsibilities
Manage key enterprise accounts and ensure satisfaction.
Drive repeat business through exceptional service delivery.
Prepare and present performance reports to stakeholders.
Develop tailored service proposals and onboard new clients.
Lead and manage the Enterprise Service team across multiple cities.
Skills
Client engagement
Leadership
Performance reporting
Business development
Job description
Responsibilities
Manage key enterprise accounts and ensure satisfaction through consistent engagement.
Handle escalations and ensure timely resolution of service-related concerns.
Drive repeat business and long-term partnerships through exceptional service delivery.
Prepare and present detailed performance reports and business insights to stakeholders.
Meet or exceed monthly, quarterly, and annual service revenue targets.
Identify, approach, and onboard new enterprise clients in targeted industries.
Develop tailored service proposals and effectively communicate the value of Conquer’s enterprise offerings.
Maintain a robust pipeline of opportunities and convert leads into long-term business.
Service Portfolio & Market Strategy
Develop and enhance Conquer’s enterprise service portfolio based on client feedback and market trends.
Support pricing, proposal design, and process enhancements to maintain competitiveness.
Lead, mentor, and manage the Enterprise Service team across multiple cities.
Set team goals, review performance, and promote a culture of accountability and ownership.
Ensure alignment of team efforts with organizational objectives and client expectations.
Willingness and ability to travel regularly to service locations in Hyderabad, Chennai, Mumbai, Gurgaon, Vijayawada, and Visakhapatnam.
Ensure consistent communication and operational alignment across regional teams.
Demonstrate strong leadership qualities by influencing, motivating, and inspiring internal teams.
Work cross-functionally with the operations, service, and technical teams to ensure seamless client delivery.
Collaborate with the marketing team to create campaigns, case studies, and promotional activities to highlight the Conquer brand.
Experience Required
3 – 5 Years
Conquer® is a registered trademark & sole property of Conquer Technologies LLP, a registered company in India