Traum Ferienwohnungen Homeowner (HO) Sales Program Job Description (JD)
About Traum Ferienwohnungen
Traum Ferienwohnungen is one of Germanys leading vacation rental listing platforms, connecting homeowners (HOs) with travelers looking for holiday homes across Europe and international destinations. Unlike property management companies (e.g., Belvilla, DanCenter), Traum operates purely as a marketplace/listing platform, where:
- Homeowners list their properties
- Guests discover and book directly with the homeowner
- Traum enables visibility, demand generation, and lead distribution
Business Model (Critical for Sales Positioning)
Traum follows a subscription-based model, not a commission model.
How it works
- Homeowners pay an annual subscription fee to list their property
- In return, they receive:
- Visibility on Traum platform
- Guest inquiries / booking opportunities
- Access to tools (calendar, pricing, visibility features)
Key Revenue Streams
- 1. Listing Subscription (Core Product)
- a. Annual fee based on performance tier (Stufe level)
- 2. Renewals (Primary Revenue Driver)
- a. Existing homeowners renew subscription annually
- 3. Add-on Products (Upsell)
- a. Top Ads (higher visibility)
- b. Auto-debit adoption
- c. Future premium products (AI Virtual Video, cleaning, photography, Buy-sell, Traum Tags, Top listing)
Key Sales Positioning
- Focus on ROI (revenue vs cost)
- NOT guaranteed bookings
- NOT property management
Scope of Work
A. New Listing Acquisition
- Onboard new homeowners onto the platform
- Source from:
- New registration Customers coming & registering on website (Avg 150)
- Scraped databases New leads - (Avg- 150)
- Churned/lost homeowners & Bestand (Active HOs with more potential listings) (Avg- 330)
- Emails campaigns to existing /new leads ( Avg-100)
B. Renewals (High Priority)
- Convert expiring homeownersDrive renewal through:
- ROI-based selling
- Performance explanation
- Pricing justification
C. Upsell (Secondary)
- Sell add-ons such as:
- Upsell should not override core listing conversion
Target Market
- Primary: Germany (German-speaking homeowners)
- Secondary:
- Agencies / Property managers
- New markets (Dubai, Bali, Thailand, Poland)
Key Responsibilities
- Outbound calling (high volume)
- Lead qualification and pitching
- Follow-ups and pipeline management
- Closing listings and renewals
- Revenue realization
- CRM hygiene and tracking
Monthly KPIs (Per FTE)
New Listings
Renewals
- 8385% renewal rate
- Strong focus on revenue, not discounting
Revenue Metrics
- Improve avg. listing price (1315+) & For Renewals avg listing 33-35 EUR/month
- Drive upsell adoption responsibly
Training & Enablement
- Product and market training
- Sales scripts and objection handling
- CRM/process walkthrough
- Ongoing feedback