Sales Manager

Vianaar Homes; North Goa; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Vianaar Homes in Goa is seeking a luxury real estate sales professional to build trust-based relationships with discerning buyers. The role focuses on curating and communicating the lifestyle, comfort, and exclusivity that the brand represents, from enquiry to handover and beyond.

You will lead strategic sales planning, deliver hospitality-led client experiences, and collaborate with marketing and operations to ensure seamless experiences and referrals.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Hospitality Management, or related field from a recognized university.
• Post Graduate Diploma in Business Management or Master of Business Administration (MBA) from Tier I/II Institute recognized by UGC/AICTE preferred.
• Prior experience in hospitality, lifestyle, travel & tourism, or luxury retail where customer experience and personalization are central.
• Exposure to international or NRI clientele.
• Familiarity with customer loyalty and post-sale engagement strategies

Responsibilities

• Strategic sales planning for luxury holiday homes.
• Hospitality-led client engagement, ensuring warmth and personalized attention;
• Customer journey mapping from enquiry to handover and beyond;
• Market insights, forecasting, and competitor analysis;
• Negotiation and closure of premium real estate transactions;
• Collaboration with marketing for storytelling, lead generation, and brand visibility;
• Curating lifestyle-led site visits and immersive experiences;
• Coordination with design, construction, and CRM teams for seamless delivery;
• Long-term client relationship building for referrals and repeat business
• Continuous improvement in sales processes and customer delight.

Skills

Luxury sales

Client relationship

Negotiation

CRM proficiency

Market insights

Education

Bachelor's degree in Business Administration or related field

MBA / Post Graduate Diploma in Business Management

Tools

CRM platforms

Lead management systems

Job description

The role focuses on creating meaningful, trust-driven relationships with clients seeking a refined holiday home experience. Beyond selling a property, the role is about curating and communicating the lifestyle, comfort, and exclusivity that Vianaar represents. The position requires balancing business growth with personalised client engagement to ensure every interaction reflects the brand’s ethos of design, sustainability, and timeless value.

Key Elements of the Role

• Strategic sales planning for luxury holiday homes
• Hospitality-led client engagement, ensuring warmth and personalized attention;
• Customer journey mapping from enquiry to handover and beyond;
• Market insights, forecasting, and competitor analysis;
• Negotiation and closure of premium real estate transactions;
• Collaboration with marketing for storytelling, lead generation, and brand visibility;
• Curating lifestyle-led site visits and immersive experiences;
• Coordination with design, construction, and CRM teams for seamless delivery;
• Long-term client relationship building for referrals and repeat business
• Continuous improvement in sales processes and customer delight.

Key Result Areas & Outcomes Expected from the Role

Hospitality & Client Experience

• Deliver exceptional client experiences with warmth, discretion, and attention to detail.
• Ensure every interaction reflects Vianaar's ethos of luxury, comfort, and personalized hospitality.
• Curate lifestyle-led experiences during site visits and beyond to build emotional connections with clients.
• Approach sales with ownership, foresight, and creativity.
• Anticipate market trends and client aspirations to design winning sales strategies.
• Drive revenue optimization by identifying new opportunities and innovating within the luxury holiday home market.

Negotiation & Influence

• Lead high-value negotiations with confidence and empathy.
• Translate data and insights into persuasive narratives to build trust and close deals.
• Balance client interests with business goals for mutually rewarding outcomes.

Analytical Acumen

• Interpret customer insights, market trends, and business performance.
• Use analytics to refine sales strategies, improve conversion, and identify new opportunities.

Strategic Thinking

• Align sales plans with Vianaar’s long-term vision and brand positioning.
• Shape tactical actions that translate into measurable growth and client satisfaction.

Technology & Sales Systems

• Proficiently manage and utilize sales technologies including CRM, lead management systems, and digital tracking tools.
• Ensure effective data management for pipeline visibility, follow-ups, and conversion efficiency.
• Leverage digital platforms to enhance client engagement and retention.
• Work closely with marketing, design, CRM, and operations teams to deliver seamless customer journeys.
• Build trust-based internal relationships that enable shared success.
• Prepare and monitor accurate sales forecasts and budgets.
• Analyze revenue performance to ensure alignment with business goals.

Customer Loyalty & Retention

• Develop long-term relationships with clients through consistent post-sale engagement.
• Implement strategies for referrals, repeat business, and loyalty-building among holiday home buyers.

Educational Qualification

• Bachelor's Degree in Business Administration, Marketing, Hospitality Management, or related field from a recognized university.
• Post Graduate Diploma in Business Management or Master of Business Administration (MBA) from Tier I/II Institute recognized by UGC/AICTE preferred.
• Prior experience in sectors like hospitality, lifestyle, travel & tourism, or luxury retail where customer experience and personalization are central.
• Exposure to international or NRI clientele.
• Familiarity with customer loyalty and post-sale engagement strategies