BD Intern

Ajivasan; Mumbai; Sur place; INR 167 000 - 279 000; Plein temps

Résumé du poste

Ajivasan in Mumbai seeks a BD Intern to support offline branch activities in Santacruz west. You will identify potential customers, nurture leads, and manage registrations while coordinating with teachers, students, and parents.

The role emphasizes CRM updates, timely follow-ups, event support, and building strong relationships. Strong communication and organization are essential for success in this busy, customer-facing internship.

Qualifications

• Strong verbal and written communication skills (phone, email, WhatsApp).
• Excellent coordination and follow-up abilities.
• Comfortable using CRM or similar software tools.
• Customer-centric, patient, and relationship-oriented.
• Organized, proactive, and able to manage multiple tasks daily.

Responsabilités

• Identify, engage, and nurture potential customers and clients for all Mumbai branches.
• Support branch-level targets by converting enquiries into registrations.
• Communication management, handling calls related to sales, enquiries, and registration support.
• Respond to and manage sales and support emails in a timely and professional manner.
• Coordinate via WhatsApp for updates, reminders, and follow-ups with students, parents, teachers, and clients.
• Maintain day-to-day coordination with clients, teachers, students, and parents regarding schedules, classes, payments, and queries.
• Ensure smooth information flow between branches and all stakeholders.
• Update CRM software daily with call logs, enquiry details, follow-up status, and outcomes.
• Track leads from first contact to closure and ensure timely follow-ups to maximize conversions.
• Build and maintain long-term relationships with new and existing students and their families.
• Provide consistent support and guidance to enhance student satisfaction and retention.
• Assist in planning, organizing, and managing relevant workshops and events.

Connaissances

Communication

Coordination

CRM software

Customer-centric

Organization

Outils

CRM software

Description du poste

Department Business Development offline Location Santacruz west Type Full-time

BD Intern

About This Role

Key Responsibilities

• Identify, engage, and nurture potential customers and clients for all Mumbai branches.
• Support branch-level targets by converting enquiries into registrations.
• Communication Management
• Handle outgoing and incoming calls related to sales, enquiries, and registration support.
• Respond to and manage sales and support-related emails in a timely and professional manner.
• Coordinate via WhatsApp for quick updates, reminders, and follow-ups with students, parents, teachers, and clients.
• Stakeholder Coordination
• Maintain day-to-day coordination with clients, teachers, students, and their parents regarding schedules, classes, payments, and queries.
• Ensure smooth information flow between branches and all stakeholders.
• CRM & Follow-ups
• Update CRM software daily with call logs, enquiry details, follow-up status, and outcomes.
• Track leads from first contact to closure and ensure timely follow-ups to maximize conversions.
• Relationship Management
• Build and maintain long-term relationships with new and existing students and their families.
• Provide consistent support and guidance to enhance student satisfaction and retention.
• Workshops & Events
• Assist in planning, organizing, and managing relevant workshops and events.
• Coordinate registrations, confirmations, reminders, and on-ground support for events.
• Capture attendee details and feedback in the CRM for future engagement.

Desired Skills & Attributes

• Strong verbal and written communication skills (phone, email, WhatsApp).
• Excellent coordination and follow-up abilities.
• Comfortable using CRM or similar software tools.
• Customer-centric, patient, and relationship-oriented.
• Organized, proactive, and able to manage multiple tasks daily.