BD Intern

Suresh Wadker Music At Ajivasan; Mumbai; On-site; INR 150,000 - 250,000; Full time

Job summary

Suresh Wadker Music At Ajivasan in Mumbai is seeking a BD Intern to support business development across Mumbai branches and nurture relationships with students, parents, teachers, and clients.

In this role you will manage CRM entries, track leads from first contact to closure, and coordinate events and registrations while coordinating with multiple stakeholders to maximize conversions and registrations.

Qualifications

• Excellent verbal and written communication skills.
• Ability to coordinate with multiple stakeholders daily.
• Comfortable using CRM or similar software.
• Customer-centric and patient relationship builder.
• Strong organizational and multitasking abilities.

Responsibilities

• Identify, engage, and nurture potential customers and clients for all Mumbai branches.
• Support branch-level targets by converting enquiries into registrations.
• Handle outgoing and incoming calls related to sales, enquiries, and registration support.
• Respond to and manage sales and support-related emails in a timely and professional manner.
• Coordinate via WhatsApp for updates, reminders, and follow-ups with students, parents, teachers, and clients.
• Maintain day-to-day coordination with clients, teachers, students, and their parents regarding schedules, classes, payments, and queries.
• Ensure smooth information flow between branches and all stakeholders.
• Update CRM daily with call logs, enquiry details, follow-up status, and outcomes.
• Track leads from first contact to closure and ensure timely follow-ups to maximize conversions.
• Build and maintain long-term relationships with new and existing students and their families.
• Provide consistent support and guidance to enhance student satisfaction and retention.
• Assist in planning, organizing, and managing relevant workshops and events.
• Coordinate registrations, confirmations, reminders, and on-ground support for events.
• Capture attendee details and feedback in the CRM for future engagement.

Skills

Verbal communication

Written communication

CRM software

Follow-up discipline

Organizational skills

Tools

CRM software

Job description

Job Summary

BD Intern

Responsibilities

• Identify, engage, and nurture potential customers and clients for all Mumbai branches.
• Support branch-level targets by converting enquiries into registrations.
• Handle outgoing and incoming calls related to sales, enquiries, and registration support.
• Respond to and manage sales and support-related emails in a timely and professional manner.
• Coordinate via WhatsApp for quick updates, reminders, and follow-ups with students, parents, teachers, and clients.
• Maintain day-to-day coordination with clients, teachers, students, and their parents regarding schedules, classes, payments, and queries.
• Ensure smooth information flow between branches and all stakeholders.
• Update CRM software daily with call logs, enquiry details, follow-up status, and outcomes.
• Track leads from first contact to closure and ensure timely follow-ups to maximize conversions.
• Build and maintain long-term relationships with new and existing students and their families.
• Provide consistent support and guidance to enhance student satisfaction and retention.
• Assist in planning, organizing, and managing relevant workshops and events.
• Coordinate registrations, confirmations, reminders, and on-ground support for events.
• Capture attendee details and feedback in the CRM for future engagement.

Desired Skills Attributes

• Strong verbal and written communication skills (phone, email, WhatsApp).
• Excellent coordination and follow-up abilities.
• Comfortable using CRM or similar software tools.
• Customer-centric, patient, and relationship-oriented.
• Organized, proactive, and able to manage multiple tasks daily.

Job Type

Full-time