Sales Intern

upGrad; Mumbai; On-site; INR 89,000 - 167,000; Full time

Job summary

upGrad in Mumbai is seeking a proactive Sales Intern to support lead generation, customer engagement and conversions while gaining hands-on experience in sales and business development.

The role welcomes fresh graduates or students with 0–1 year experience in Sales, Inside Sales, Business Development, Telecalling or Customer Support. Strong communication and MS Excel skills are expected for effective lead management.

Qualifications

• Graduate or pursuing/completed graduation in any discipline.
• Freshers are welcome to apply.
• 0–1 year of experience in Sales, Inside Sales, Business Development, Telecalling or Customer Support can apply.
• Should be comfortable working from the Mumbai location.

Responsibilities

• Generate leads through outbound calls, online research and other sources.
• Connect with prospective customers and understand their requirements.
• Explain products/services and address basic customer queries.
• Follow up with leads regularly and maintain accurate lead status.
• Support the sales team in achieving daily and monthly targets.
• Maintain customer and lead information in CRM/Excel.
• Coordinate with internal teams for lead processing and follow-ups.
• Participate in sales campaigns and customer engagement activities.
• Prepare basic daily/weekly sales reports.
• Ensure timely follow-up with prospects to improve conversion rates.

Skills

Sales

Inside Sales

Business Development

Lead Generation

Telecalling

Customer Engagement

Follow-up

Conversion

CRM

MS Excel

Communication

Negotiation

Education

Graduation

Tools

CRM

MS Excel

Job description

We are looking for an enthusiastic and target-oriented Sales Intern to join our Mumbai team. The intern will support the sales team in lead generation, customer engagement, follow-ups and conversions while gaining hands-on experience in sales and business development.

Key Responsibilities

• Generate leads through outbound calls, online research and other sources.
• Connect with prospective customers and understand their requirements.
• Explain products/services and address basic customer queries.
• Follow up with leads regularly and maintain accurate lead status.
• Support the sales team in achieving daily and monthly targets.
• Maintain customer and lead information in CRM/Excel.
• Coordinate with internal teams for lead processing and follow-ups.
• Participate in sales campaigns and customer engagement activities.
• Prepare basic daily/weekly sales reports.
• Ensure timely follow-up with prospects to improve conversion rates.
• Graduate or pursuing/completed graduation in any discipline.
• Freshers are welcome to apply.
• Candidates with 0-1 year of experience in Sales, Inside Sales, Business Development, Telecalling or Customer Support can apply.
• Strong verbal and written communication skills.
• Comfortable with calling and interacting with customers.
• Basic knowledge of MS Excel/Google Sheets.
• Should be comfortable working from the Mumbai location.
• Candidates with a target-oriented and proactive approach will be preferred.

Key Skills

Sales | Inside Sales | Business Development | Lead Generation | Telecalling | Customer Engagement | Follow-up | Conversion | CRM | MS Excel | Communication | Negotiation

What You Will Gain

• Hands-on experience in sales and business development.
• Exposure to lead management and customer conversion.
• Experience working with CRM and sales processes.
• Opportunity to develop communication, negotiation and relationship-management skills.