BD Converged Communication

Tata Tele Business Services (TTBS); Navi Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

BD Converged Communications is seeking a senior Business Development Manager to drive growth in its Converged Communications portfolio. You will own the end-to-end sales lifecycle, orchestrate cross-functional teams, and partner with channel networks to accelerate customer adoption in the SMB/Enterprise segment.

The candidate should have 10–12 years in converged communications, strong SIP/VoIP and API-based messaging experience, and a proven track record in indirect, partner-led sales with an

Qualifications

• Experience: ~10-12 years in the Converged Communications space (Cloud Telephony, CCaaS, UCaaS, Omni-Channel (WhatsApp, RCS, SMS) targeting SMB/Enterprise.

Responsibilities

• Own end-to-end sales lifecycle within top 500 accounts.
• Lead technical presentations and product demonstrations.
• Align internal sales teams with channel partners.
• Deepen portfolio penetration in top-end SMB accounts.
• Drive funnel adoption metrics and conversions.

Skills

Converged Communications

Technical Mastery

Partner-led Sales

Relationship Building

Education

Bachelor's degree in engineering/business

MBA preferred

Job description

BD Converged Communications

The role of a Business Development Manager is that of a growth catalyst for our Converged Communication portfolio (Cloud Telephony, Omni-channel, SIP Trunk, SMS, RCS) in our Top-End Logos. The primary mandate is to move beyond passive account management to proactively build, nurture, and accelerate a robust sales funnel. The role entails partnering with our sales teams and external channel partners to lead technical conversations, orchestrate product demonstrations, and drive successful customer adoption.

Key Deliverables

• Active Funnel Orchestration:
  • Own the end-to-end sales lifecycle within the top 500 accounts.
  • Initiate, qualify, and progress leads, ensuring a healthy pipeline at every stage from initial conversation to final conversion.
• "Hands-On" Sales Activation:
  • Lead the charge on technical presentations and product demonstrations.
  • Must be able to translate converged communication solutions into clear business value for C-suite and IT heads of Medium Enterprises.
• Ecosystem Alignment:
  • Drive collaborative sales motions by aligning our internal sales teams and channel partners.
  • Ensures all parties are equipped with the right messaging and technical support to close deals.
• Penetration Strategy:
  • Execute a systematic plan to deepen portfolio penetration. Identify whitespace within existing top-end SMB accounts and convert those gaps into revenue-generating projects for SIP, RCS, and Cloud Telephony services.
• Outcome Accountability:
  • Move the needle on adoption metrics.
  • Success is measured by the quality of the funnel built and the actual volume of customer conversions achieved through strategic partner/sales orchestration.

Desired Profile & Skills

• Experience: ~10-12 years in the Converged Communications space (Cloud Telephony, CCaaS, UCaaS, Omni-Channel (WhatsApp, RCS, SMS) specifically targeting the SMB/Enterprise segment.
• Technical Mastery: Proficiency in the technical stack: SIP, VoIP, Cloud Telephony, WhatsApp and API-based communications (SMS/RCS).
• Influence & Orchestration: Proven track record in an indirect/partner-led sales model. You must have the gravitas to influence partner teams and the agility to drive them toward results.
• Education: Bachelors degree in engineering or business administration. An MBA is highly preferred.

Key Behavioral Attributes

• Sales Hunger: Should possess an aggressive drive to hunt for opportunities within existing logos. The person should not just be an administrator; but are a business driver.
• Technical Evangelism: Ability to articulate "converged communications" value propositions that resonate with business leaders, not just IT managers.
• Relentless Execution: A commitment to moving conversations from "interest" to "demonstration" to "signed contract" with speed and precision