Banquet Sales & Catering Operations Head -Varanasi

SG OASIS HR CONSULTANCY PVT LTD; Varanasi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SG OASIS HR CONSULTANCY PVT LTD in Varanasi seeks a Sales & Operations Head to own the full commercial engine—from lead generation and client conversion to on-ground event execution and post-event closure. This dual charter role focuses on revenue growth and operational excellence.

You will partner with owners, manage weddings, corporate events, and VIP bookings, and ensure margins while delivering flawless execution. Willingness to relocate to Varanasi is required.

Qualifications

• 6 to 12 years of experience in sales and/or operations in catering/hospitality or events.
• Demonstrated ability to close high-value B2B/B2C deals (weddings, corporate, institutional).
• Strong on-ground execution skills for live events and client-facing negotiations.

Responsibilities

• Own the sales pipeline for weddings, corporate events, and VIP bookings from lead to signed contract.
• Lead client pitches, site visits, menu tastings, and negotiate pricing within margin targets.
• Oversee end-to-end event execution: staffing, logistics, vendor coordination, on-site supervision.
• Build SOPs and CRM processes; report on pipeline, profitability, and KPIs.

Skills

Sales strategy

Operations management

B2B/B2C deals

Event execution

Tools

CRM

Job description

Sales & Operations Head

Location: Varanasi (with travel to Ghitorni outlet as required) Reports to: Owner / Director

Experience: 8 to 12 years, with prior experience in catering/banquet/hospitality business

(preferred) Employment Type: Full-time

About Us

Company an established catering and banquet operation based in Varanasi, serving weddings, corporate events, and high-profile occasions (including VIP institutional events). As we scale up and revamp our offering, we need a strong commercial and operational hand to drive bookings, run events flawlessly, and keep the business disciplined on execution and margins.

The Role

We're hiring a Sales & Operations Head to own the full commercial engine of the business from lead generation and client conversion through to on-ground event execution and post-event closure. This is a dual-

charter role: half revenue growth, half operational

excellence. You'll be the owner's key operating partner in running the business day-to-day.

Key Responsibilities

• Own the sales pipeline for weddings, corporate events, and institutional/VIP bookings
• from lead to signed contract
• Build and manage relationships with wedding planners, corporate clients, venues, and
• referral partners
• Lead client pitches, menu tastings, and site visits; negotiate pricing and packages in
• line with margin targets
• Drive repeat and referral business; build a structured CRM/pipeline process (currently
• informal)
• Track conversion rates, average order value, and revenue against monthly/quarterly targets
• Operations & Event Execution
• Plan and oversee end-to-end execution of events staffing, logistics, timelines,
• vendor coordination, on-site supervision
• Coordinate closely with the kitchen/culinary team to ensure production timelines and quality are met for every event
• Own event-day operations: setup, service flow, guest experience, and issue resolution in real time
• Build SOPs for recurring operational processes (event checklists, staffing rosters,
• vendor management, equipment/inventory)
• Business & Financial Discipline
• Own P&L accountability for events track costs vs. quotes and protect margins post-execution
• Work with ownership on pricing strategy, seasonal packages, and capacity planning
• Manage manpower planning (in-house + on-call event staff) and vendor contracts(decor, rentals, transport, etc.)
• Report on sales pipeline, event profitability, and operational KPIs to ownership regularly.

• What We're Looking For
• 6 to 12 years of experience in sales and/or operations, ideally within catering, banquets,
• hospitality, or event management
• Demonstrated ability to close high-value B2B/B2C deals (weddings, corporate,institutional)
• Strong on-ground execution experience comfortable running live events, not just planning them from a desk
• Commercial acumen comfortable owning numbers: pipeline, conversion, margins,costs
• Excellent client-facing communication and negotiation skills
• Ability to lead and coordinate cross-functional teams (kitchen, service staff, vendors)under event-day pressure

• Based in or willing to relocate to Varanasi

Contact Details

HR-Chitra Aher

[e-mail]