Banquet Sales and Catering Operations Head

SG Oasis; Varanasi; On-site; INR 500,000 - 700,000; Full time

Job summary

SG Oasis in Varanasi is seeking a Banquet Sales and Catering Operations Head to own the full commercial engine from lead generation through to on-ground event execution and post-event closure.

This dual-charter role blends revenue growth with operational excellence, requiring 8–13 years in catering/hospitality, strong client-facing and vendor-management skills, and willingness to relocate to Varanasi.

Qualifications

• 8 to 13 years of experience in sales and/or operations in catering/hospitality.
• Experience with weddings, corporate events, and VIP bookings preferred.
• Strong client-facing communication and negotiation skills.
• Ability to lead cross-functional teams under event-day pressure.

Responsibilities

• Own the sales pipeline for weddings, corporate events, and VIP bookings from lead to signed contract.
• Build and manage relationships with wedding planners, corporate clients, venues, and referral partners.
• Lead client pitches, menu tastings, and site visits; negotiate pricing and packages in line with margins.
• Drive repeat and referral business; build a CRM/pipeline process.
• Oversee end-to-end event execution including staffing, logistics, timelines, vendor coordination, on-site supervision.
• Coordinate with kitchen/culinary team to ensure production timelines and quality.
• Own event-day operations: setup, service flow, guest experience, and issue resolution.

Skills

Sales & operations

Catering industry experience

Event management

Client relationship skills

Negotiation skills

Team coordination

Education

Any graduate

Job description

Position

Banquet Sales and Catering Operations Head

Company Profile

It is a premium outdoor catering and event-hospitality company based in Varanasi. It is not a food-manufacturing company or a typical restaurant chain. Its core business is providing food, catering staff and event hospitality for large functions and gatherings

Location

Varanasi in Uttar Pradesh (with travel to Ghitorni outlet as required)

Reports to

Owner / Director

Employment Type

Full-time

Education

Any graduate

Experience

Minimum 08 year to maximum 13 years

with prior experience in catering/banquet/hospitality business(preferred)

About Us

Our Company is an established catering and banquet operation based in Varanasi, serving weddings, corporate events, and high-profile occasions (including VIP institutional events). As we scale up and revamp our offering, we need a strong commercial and operational hand to drive bookings, run events flawlessly, and keep the business disciplined on execution and margins.

About The Role

We're hiring a Sales & Operations Head to own the full commercial engine of the business from lead generation and client conversion through to on-ground event execution and post-event closure. This is a dual-charter role: half revenue growth, half operational excellence. You'll be the owner's key operating partner in running the business day-to-day.

Key Responsibilities

Sales & Business Development

• Own the sales pipeline for weddings, corporate events, and institutional/VIP bookings from lead to signed contract
• Build and manage relationships with wedding planners, corporate clients, venues, and referral partners
• Lead client pitches, menu tastings, and site visits; negotiate pricing and packages in line with margin targets
• Drive repeat and referral business; build a structured CRM/pipeline process (currently informal)
• Track conversion rates, average order value, and revenue against monthly/quarterly targets operations & event execution
• Plan and oversee end-to-end execution of events staffing, logistics, timelines,vendor coordination, on-site supervision
• Coordinate closely with the kitchen/culinary team to ensure production timelines and quality are met for every event
• Own event-day operations: setup, service flow, guest experience, and issue resolution in real time
• Build SOPs for recurring operational processes (event checklists, staffing rosters,vendor management, equipment/inventory)Business & Financial Discipline
• Own P&L accountability for events track costs vs. quotes and protect margins post-execution
• Work with ownership on pricing strategy, seasonal packages, and capacity planning
• Manage manpower planning (in-house + on-call event staff) and vendor contracts(decor, rentals, transport, etc.)
• Report on sales pipeline, event profitability, and operational KPIs to ownership regularly.

Key Skills

• 8 to 13 years of experience in sales and/or operations, ideally within catering, banquets,hospitality, or event management
• Demonstrated ability to close high-value B2B/B2C deals (weddings, corporate,institutional)
• Strong on-ground execution experience comfortable running live events, not just planning them from a desk
• Commercial acumen comfortable owning numbers: pipeline, conversion, margins,costs
• Excellent client-facing communication and negotiation skills
• Ability to lead and coordinate cross-functional teams (kitchen, service staff, vendors)under event-day pressure
• Based in or willing to relocate to Varanasi

Package

5.00 LPA to 7.00 LPA