Banking Operations Associate

NTT DATA North America; Chennai District; On-site; INR 300,000 - 540,000; Full time

Job summary

NTT DATA North America is seeking a KYC Analyst to analyze and execute KYC banking and screening processes within a Banking BPO setup. You will interpret documents, capture data into applications, and ensure compliance with SOPs while delivering clear English narratives.

Ideal candidates have 3+ years in Banking BPO, a relevant university degree, and at least 1 year of Windows PC experience. Strong English communication is essential. Shifts are 2:00 PM–12:00 AM.

Qualifications

• 3+ years of experience in Banking BPO.
• University degree or equivalent in Accounting/Commerce.

Responsibilities

• Analyze and execute KYC Banking & Screening processes.
• Interpret documents and capture information into applications.
• Adhere to SOPs and standardized processes.
• Provide narrative in English with proper grammar and sentence structure.
• Act as SME and lead training programs.
• Attend team meetings and customer calls to gather feedback and updates.

Skills

English communication

Education

Bachelor's degree in Accounting/Commerce

Job description

Job Description:

Analyze and execute theKYC Banking & Screening ProcessCredit rating process by understanding Standard Operating ProceduresInterpret documents related to KYC operations and capture the information into the appropriate applicationAdhere to all appropriate and agreed standardized processes and proceduresProvide narrative in the English language to include proper grammar and sentence structureReview and keep up to date, and fully abide by the process operational and administrative procedures and ensure process complianceActing as the Subject Matter Expert for the teamConducting & leading the training programs based on business needsAttending team meetings and customer calls to gather feedback and updates.

3+ Years of experience in Banking BPO is preferredUniversity degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates.

1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.Ability to work scheduled shifts from Monday-Friday 02:00 PM to 12:00 AMAbility to communicate (oral/written) effectively in English to exchange information with our client.

Requirements: