BANK RELATIONSHIP OFFICER

Vrinda International; Odisha; On-site; INR 500,000 - 750,000; Full time

Job summary

Zoho, an IT Services division, is seeking a dynamic Bank Relationship Officer to cultivate and manage strategic client partnerships in the banking and financial sector. You will drive retail lending initiatives, oversee loan processing, and leverage data-driven insights to identify new business opportunities and sustain growth.

The ideal candidate has 3–5 years of banking or relationship management experience, strong MS Excel skills, and proficiency with CRM tools to maintain client records and

Qualifications

• 3 to 5 years of proven experience in banking, sales, or relationship management.
• Proficiency in MS Excel for data analysis and report generation.
• Strong CRM software proficiency.
• Experience in MIS reporting and business data interpretation.
• Excellent interpersonal and customer handling skills.
• Ability to generate high-quality leads and convert them into transactions.
• Strong negotiation skills to secure favorable terms.
• Knowledge of banking operations, loan processing workflows, and retail lending products.
• Experience or understanding of solar financing mechanisms and market trends.

Responsibilities

• Manage relationships with banking clients to ensure satisfaction and retention.
• Lead end-to-end retail lending process from consult to disbursement.
• Generate and qualify new sales leads through market research and outreach.
• Conduct MIS reporting and analysis to track metrics.
• Utilize CRM tools to maintain client records.
• Negotiate deals on banking products and solar financing solutions.
• Provide guidance on MS Excel-based financial modeling and reporting.
• Handle customer inquiries and resolve issues promptly.

Skills

Interpersonal skills

Lead generation

Negotiation

Sales experience

Communication skills

Tools

CRM software

MS Excel

Job description

Job Description

Summary

We are seeking a dynamic Bank Relationship Officer to join our IT Services division, where you will play a pivotal role in cultivating and managing key client partnerships within the banking and financial sector. This position is designed for a professional with 3 to 5 years of industry experience who is adept at driving retail lending initiatives and navigating the complexities of solar financing. The ideal candidate will serve as the primary point of contact for clients, ensuring seamless loan processing while leveraging data-driven insights to identify new business opportunities and foster long-term growth.

Responsibilities

• Manage and nurture strategic relationships with banking clients to ensure high levels of satisfaction and retention.
  
• Lead the end-to-end retail lending process, from initial consultation to final loan disbursement.
  
• Generate and qualify new sales leads through proactive market research and targeted outreach strategies.
  
• Conduct detailed MIS reporting and analysis to track performance metrics and inform strategic decision-making.
  
• Utilize CRM tools to maintain accurate client records and monitor interaction histories.
  
• Execute effective negotiation tactics to close deals on banking products and solar financing solutions.
  
• Provide expert guidance to clients regarding MS Excel-based financial modeling and reporting requirements.
  
• Handle customer inquiries and resolve issues promptly to maintain a positive brand image.
  

Requirements

Requirements:

• Possess 3 to 5 years of proven experience in banking, sales, or relationship management.
  
• Demonstrate proficiency in MS Excel for data analysis and report generation.
  
• Show strong competency in using CRM software for customer relationship management.
  
• Exhibit a solid track record in producing accurate MIS reports and interpreting business data.
  
• Display exceptional interpersonal skills with a focus on effective customer handling and communication.
  
• Prove ability to generate high-quality leads and convert them into successful transactions.
  
• Master the art of negotiation to secure favorable terms for both the company and clients.
  
• Possess in-depth knowledge of banking operations, loan processing workflows, and retail lending products.
  
• Have specific experience or a strong understanding of solar financing mechanisms and market trends.