Back Office Executive

Jonree Equipment; Kolkata; On-site; INR 250,000 - 450,000; Full time

Job summary

Jonree Equipment seeks a diligent back office executive to streamline inter-department coordination and manage customer interactions. You will handle queries via multiple channels, process transactions using Excel, and draft formal letters and emails to maintain clear communication.

Your role requires coordinating with peers to achieve daily targets while upholding accuracy and professionalism in all written correspondence.

Qualifications

• Experience in back office operations and coordinating between departments.
• Strong written and verbal communication skills for drafting letters and emails.
• Proficiency in MS Excel and basic computer-based transaction processing.

Responsibilities

• Manage back office operations, ensuring efficient coordination between departments.
• Handle customer queries via phone calls, emails, and chats with a high level of professionalism.
• Process transactions accurately and timely using computer proficiency in Excel.
• Draft letters and emails professionally to maintain effective communication.
• Coordinate with team members to achieve daily targets.

Tools

Excel

Job description

Roles and Responsibilities

• Manage back office operations, ensuring efficient coordination between departments.
• Handle customer queries via phone calls, emails, and chats with a high level of professionalism.
• Process transactions accurately and timely using computer proficiency in Excel.
• Draft letters and emails professionally to maintain effective communication.
• Coordinate with team members to achieve daily targets.