Back Office Executive

Cloudxtreme; Bengaluru; On-site; INR 150,000 - 210,000; Full time

Job summary

Cloudxtreme in Bengaluru seeks candidates for a back-office operations role. The position requires a customer-focused attitude, willingness to work US night shifts and rotational shifts, and strict adherence to predefined processes.

Strong communication and MS Office skills are essential, with a capacity to work in a team and meet targets. The role involves office-based work, flexibility for overtime, and maintaining professionalism in all client interactions.

Qualifications

• Typing speed of 30 WPM with high accuracy
• Proficiency in MS Word and MS Excel
• Good written and spoken communication
• Strong interpersonal skills and professional interaction with clients and staff
• Interest in Back-Office Operations and meeting targets
• Willingness to work night/rotational shifts and overtime
• Ability to work from office and in a team
• Staying updated with product/process knowledge

Responsibilities

• Customer focused attitude and professional conduct
• Follow pre-defined business processes accurately
• Work within a team and adapt to changing demands
• Communicate effectively at all levels
• Adhere to schedules and stay updated on client services
• Stand for extended periods during meetings or group events
• Willingness to work flexible shifts and night shift

Skills

Typing 30 WPM

MS Word

MS Excel

Interpersonal skills

Written & spoken communication

Back-Office operations

Overtime flexibility

Flexible shifts

Office-based role

Education

Undergraduate/Graduate (10+2+3); B.Com/B.B.M/B.B.A preferred

Job description

Role and Responsibilities

• Customer Focused Attitude
• Willing to work in night and rotation shift
• Accurately follow pre-defined business process
• Ability to work within a team
• Adaptable to changing demands and conditions
• Ability to communicate at all levels and good communication skills
• Staying current with knowledge of products/processes and services offered by the client
• Ensure 100% adherence to schedule

Skills:

• Looking for Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A
• Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
• Must be professional and courteous in all interactions with clients and staff
• Must have basic skills in usage of MS Word and MS Excel
• Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)
• with a desire to work in a Back-Office Operations environment
• Must be able to meet the set targets and work overtime as required
• Stand for periods of time during meetings and/or other group events
• Willingness to work in flexible shifts
• Willingness to work from office

Shift: US night shift