US Transaction processing officer-27th F2F May

Cloudxtreme; Bengaluru; On-site; INR 200,000 - 350,000; Full time

Job summary

Cloudxtreme is seeking candidates for a Back-Office Operations role in Bengaluru. The position requires a customer-focused attitude and willingness to work night shifts and on a rotational basis.

Ideal candidates are graduates or postgraduates with strong typing skills (30 WPM) and proficiency in MS Word and MS Excel. Excellent interpersonal and written/spoken communication is essential, with the ability to work well in a team and meet targets.

Qualifications

• Graduate or postgraduate candidates preferred (B.Com, B.B.M, B.B.A, MBA or MCom).
• Typing ability at 30 WPM with high accuracy.
• Professional and courteous interactions with clients and staff.
• Basic skills in MS Word and MS Excel.

Responsibilities

• Customer Focused Attitude
• Willing to work in night and rotation shift
• Accurately follow pre-defined business process
• Ability to work within a team
• Adaptable to changing demands and conditions
• Ability to communicate at all levels and good communication skills
• Staying current with knowledge of products/processes and services offered by the client
• Ensure 100% adherence to schedule

Skills

Typing 30 WPM

Interpersonal communication

MS Word

MS Excel

Teamwork

Back-Office readiness

Meeting targets

Flexible shifts

Education

B.Com

B.B.M

B.B.A

MBA

MCom

Tools

MS Word

MS Excel

Job description

Role & responsibilities

Role and Responsibilities

• Customer Focused Attitude
• Willing to work in night and rotation shift
• Accurately follow pre-defined business process
• Ability to work within a team
• Adaptable to changing demands and conditions
• Ability to communicate at all levels and good communication skills
• Staying current with knowledge of products/processes and services offered by the client
• Ensure 100% adherence to schedule

Skills:

• Looking for Graduates & Post Graduates, preferred B.Com, B.B.M, B.B.A, MBA & Mcom
• Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
• Must be professional and courteous in all interactions with clients and staff
• Must have basic skills in usage of MS Word and MS Excel
• Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)
• with a desire to work in a Back-Office Operations environment
• Must be able to meet the set targets and work overtime as required
• Stand for periods of time during meetings and/or other group events
• Willingness to work in flexible shifts
• Willingness to work from office