Back office operations or customer support or US Shift process

Cloudxtreme; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Cloudxtreme Bengaluru in Bengaluru is hosting a face-to-face interview for back-office/customer support roles. The role requires excellent communication and a willingness to work night shifts, including rotation.

Candidates with 6 months to 2 years of experience or postgraduates with strong communication skills are encouraged; BE/BTech/technical candidates are not considered. The position is office-based with night shift requirements.

Qualifications

• Graduates or postgraduates with strong communication skills.
• 6 months to 2 years of experience; freshers with excellent communication are welcome.
• No BE, BTech or any technical candidates.

Responsibilities

• Customer focus attitude
• Work in night and rotation shift
• Follow predefined business process
• Work within a team
• Adapt to changing demands
• Communicate at all levels with good communication skills
• Stay current with knowledge of client products and processes
• Ensure 100% adherence to schedule

Skills

Communication skills

Typing 30 WPM

MS Word

MS Excel

Interpersonal skills

Education

Graduate or Postgraduate

B.Com / B.B.M / B.B.A / MBA / Mcom preferred

Job description

F2F Interview on Wednesday 27th May26

Date : 27th May26

Time : 9.30am to 2.00am

Requirement: Looking for candidates with excellent communication skills and candidates carrying experience from any stream line from 6months to 2years of experience and also candidates who are postgraduates with excellent communication skills ( Fresher). No BE, Btec or any technical candidates.

Shift : US night shift

Role and Responsibilities

• Customer Focused Attitude
• Willing to work in night and rotation shift
• Accurately follow pre-defined business process
• Ability to work within a team
• Adaptable to changing demands and conditions
• Ability to communicate at all levels and good communication skills
• Staying current with knowledge of products/processes and services offered by the client
• Ensure 100% adherence to schedule

Skills

• Looking for Graduates & Post Graduates, preferred B.Com, B.B.M, B.B.A, MBA & Mcom
• Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
• Must be professional and courteous in all interactions with clients and staff
• Must have basic skills in usage of MS Word and MS Excel
• Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)
• with a desire to work in a Back-Office Operations environment
• Must be able to meet the set targets and work overtime as required
• Stand for periods of time during meetings and/or other group events
• Willingness to work in flexible shifts
• Willingness to work from office