Back Office Coordinator

Electrolab; Mumbai; On-site; INR 335,000 - 469,000; Full time

Job summary

Electrolab, Mumbai, is seeking a diligent sales operations assistant to prepare quotations, manage sales orders, and generate ERP reports.

You will coordinate with logistics, track orders, handle payments follow-ups, and support documentation. A graduate with strong MS Excel and organizational skills will fit well.

Qualifications

• Graduate in any discipline.
• Good knowledge of MS Excel and reporting.
• Detail-oriented with strong organizational skills.

Responsibilities

• Prepare accurate quotations as per pricing guidelines and customer requirements.
• Manage sales orders, update client data, and maintain records in ERP system.
• Generate ERP reports on outstanding payments, packed orders, and inventory status.
• Track and clear pending and packed orders to ensure timely delivery.
• Coordinate with logistics for product availability and dispatch schedules.
• Work with procurement team to maintain optimum inventory levels.
• Follow up with customers and finance team for recovery of overdue payments.
• Monitor outstanding balances and support sales team in payment follow-ups.
• Schedule meetings and maintain updated client interaction records.
• Assist in preparation of sales documents, presentations, and contracts.

Skills

MS Excel

Reporting

Detail-oriented

Organizational skills

Education

Graduate in any discipline

Tools

ERP system

Job description

Role & responsibilities

• Prepare accurate quotations as per pricing guidelines and customer requirements
• Manage sales orders, update client data, and maintain records in ERP system
• Generate ERP reports on outstanding payments, packed orders, and inventory status

Order & Inventory Management:

• Track and clear pending and packed orders to ensure timely delivery
• Coordinate with logistics for product availability and dispatch schedules
• Work with procurement team to maintain optimum inventory levels

Outstanding Management:

• Follow up with customers and finance team for recovery of overdue payments
• Monitor outstanding balances and support sales team in payment follow-ups

Administrative Support:

• Schedule meetings and maintain updated client interaction records
• Assist in preparation of sales documents, presentations, and contracts

Preferred candidate profile

• Graduate in any discipline
• Good knowledge of MS Excel and reporting
• Detail-oriented with strong organizational skills