Back Office Coordinator

Tata Projects; Hyderabad; Hybrid; INR 350,000 - 480,000; Full time

Job summary

Tata Projects is seeking an organized and proactive coordinator to support daily operations in Hyderabad. You will coordinate with internal departments to ensure smooth workflow, track progress, and register client requirements in the internal system using MS Office tools.

You will also close client queries, handle escalations, and monitor service requests to ensure timely resolutions. This role demands strong communication and data reporting skills to support project delivery.

Qualifications

• BE (E&I) or BE (Electrical) or BE (Mechanical) or BTech (E&I) or BTech (Mechanical).
• Diploma in Mechanical Engineering.

Responsibilities

• Coordinate with internal departments for smooth workflow.
• Follow up on pending tasks, approvals, and requests.
• Register client requirements in internal application and manage MS Office tasks.
• Close client queries and handle escalations.
• Track daily operational activities and coordinate resolutions.

Skills

Organizational skills

Communication skills

MS Office proficiency

Data management & reporting

Education

BE (E&I)

BE (Mechanical)

BTech (E&I)

BTech (Mechanical)

BE Electrical Engineering

Diploma in Mechanical Engineering

Tools

Excel

PowerPoint

Word

Outlook

Job description

Role & responsibilities

Key Roles and Responsibilities

• Coordinate with internal departments for smooth workflow.
• Follow up on pending tasks, approvals, and requests.
• Working on MS office & Internal application - Registering client requirements in internal application
• Responsible to close client queries & escalation.
• Track daily operational activities and ensure timely completion.Monitor service requests and coordinate resolutions.

Key Skills

• Strong organizational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Data management and reporting skills.

Academics

BE (E&I),BE (Mechanical),BTECH (E&I),BTECH (Mechanical),Bachelor of Engineering (B.E.) in Electrical Engineering,Diploma in Mechanical Engineering