Back-End Operations Executive – Cognizant

Aiden Global Solutions; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Job summary

Cognizant is looking for a Back-End Operations Executive to join their team in Bangalore. The ideal candidate is detail-oriented and process-driven, capable of handling operational processes and ensuring service quality.

This role involves managing transaction processing, documentation verification, and data management, requiring strong written and verbal communication skills. Freshers and experienced candidates are welcome to apply.

Qualifications

• Bachelor's degree is required.
• Strong written and verbal communication skills.
• Ability to analyze and solve problems effectively.

Responsibilities

• Perform back-office operations and transaction processing.
• Verify and process documents related to customers or business.
• Maintain records and update information accurately.
• Ensure compliance with security standards.

Skills

Written communication skills

Verbal communication skills

Analytical skills

Problem-solving abilities

MS Office proficiency

Education

Bachelor’s degree in any discipline

Job description

Company: Cognizant

Position: Back-End Operations Executive

Location: [Bangalore]

Employment Type: Full-Time

Job Summary

We are looking for detail-oriented and process-driven professionals to join the Back-End Operations team. The role involves handling operational processes, data management, transaction processing, documentation verification, and ensuring service quality while meeting productivity and accuracy targets.

Key Responsibilities

• Perform back-office operations and transaction processing activities.
• Review, verify, and process customer or business-related documents.
• Maintain accurate records and update information in internal systems.
• Handle data entry, validation, and quality checks with high accuracy.
• Monitor workflows and ensure adherence to process guidelines and SLAs.
• Prepare reports and maintain operational documentation.
• Coordinate with internal teams to resolve process-related issues.
• Identify discrepancies and escape issues when necessary.
• Ensure compliance with company policies, procedures, and data security standards.
• Meet productivity, quality, and turnaround-time targets.

Required Qualifications

• Bachelor’s degree in any discipline.
• Freshers and experienced candidates are welcome to apply.
• Strong written and verbal communication skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to work in a fast-paced and deadline-driven environment.
• Willingness to work in rotational shifts, if required.