Author Relationship Manager

Notion Press; Chennai; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Employee Stock Options

Paid Time Off for Annual Vacations

Healthcare and Insurance

Job summary

Notion Press in Chennai, India, is seeking a self-driven Publishing Management assistant to help authors publish their books seamlessly. You will develop and maintain detailed project plans, manage deliverables, and coordinate with authors and internal teams daily.

You should have 0–2 years of customer-facing experience, excellent written and verbal communication, and strong organizational skills. Proficiency in English, Hindi, or Tamil, with good typing and MS Excel/Word.

Qualifications

• 0–2 years of customer-facing experience.
• Excellent communication skills, both verbal and written.
• Super organized with expert multitasking skills.
• Loves talking to new people and works well in a team or individually.
• Good typing skills and MS Excel/Word proficiency.

Responsibilities

• Develop and maintain a detailed project plan.
• Manage project deliverables in line with the plan.
• Record and manage project issues and escalate where needed.
• Resolve cross-functional issues at the project level.
• Manage project scope and change control; elevate issues when necessary.
• Monitor project progress and performance; provide status reports to the Team Manager.
• Liaise with authors and internal teams; update progress to the Team Manager daily.
• Provide customer service by updating authors on project status and progress daily.
• Work closely with authors to ensure projects meet industry standards.
• Manage project evaluation and dissemination activities; deliver planned deliverables.
• Accountable for delivery of all planned deliverables.

Skills

Customer-facing

Excellent communication

Organization

Multitasking

Typing

Tools

MS Excel

MS Word

Job description

Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in. Our vision is to help every aspiring writer give their idea an identity, a tangible form, and a medium to spread it. In our quest to redefine the publishing space, we constantly strive to innovate and evolve the publishing process. Our publishing platform enables writers to convert their stories and ideas into books that people can hold, read, and connect with.

Seeking a self-driven, super organized individual to join our Publishing Management team to assist Notion Press' authors publish their books seamlessly.

IN THIS ROLE YOU WILL

• Developing and maintaining a detailed project plan
• Managing project deliverables in line with the project plan
• Recording and managing project issues and escalating where necessary
• Resolving cross-functional issues at the project level
• Manage project scope and change control and elevate issues where necessary
• Monitor project progress and performance
• Provide status reports to the Team Manager
• Liaise with authors, internal teams, and updates progress to, Team Manager
• Customer Service, updating author on project status and progress on a daily basis
• Work closely with authors to ensure the project meets the Industry standards
• Manage project evaluation and dissemination activities
• Is accountable for the delivery of planned deliverables associated with the project
• Providing regular status reports to the Team Manager

A PERFECT CANDIDATE HAS

• 0-2 years of customer-facing experience
• Excellent communication skills; both verbal and written
• Super Organized and has expert multitasking skills
• Loves talking to new people
• Works well with a team and also individually
• Good Typing Skills
• Computer Skills - MS Excel and Word
• Proficiency in English, Hindi, and/OR Tamil.

Sound like a fit? We can't wait to hear from you.

BENEFITS:

Our benefits package includes the best of what leading organizations provide, such as:

• A flat and transparent culture and chance to work with the leadership team of a high growth startup
• Best learning and development opportunities, a chance to have a big impact in a hyper growth setup
• The possibility of having a huge societal impact - we help writers fulfill their dreams and our books reach hundreds of thousands of readers in India
• Other Benefits - Employee Stock Options, Paid Time Off for Annual Vacations, Healthcare and Insurance.

DIVERSITY AND INCLUSION:

Notion Press is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As of January 2021, we have achieved our 'Gender diversity' goals. Women comprise fifty percent of our workforce.