About Company
Clear Secured Services Limited
Position Overview
Responsible for performing withdrawal, loading and FLM call resolution to ensure fulfillment of SLA
Main Responsibilities
OPERATIONAL
ATM
- Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader
- Pick-up cash based on bank wise indent and denomination
- Prepare cash receipt and take approval from Route Leader
- Complete allocated site visits for loading or EOD on daily basis
- Resolve the FLM (First Level Maintenance) issues within TAT
- Punch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLM
- Punch the counter entry in CBS and submit the same to Route Leader
- Inform Route Leader in case of any issue and enter the same in Android device
- Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances
- Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader
- Coordinate with the Reports team, as required, for mandatory customer reports
CIT
- Collection of CIT bags, scratch cards, seal from Route Leader
- Enter all CIT pick‑up related updates in Android
- Pick‑up cash from beat customers
- Deposit the cash in bank for same day pick up or in the vault for next day
- Handover the deposit slip for next day basis SLA
- Coordinate with the customers for cash availability for cash pick‑up
Job Requirements & Qualification
QUALIFICATION
12th pass required
EXPERIENCE
Total experience of 0-2 years in similar kind of role
Requirements
- 12th pass (minimum)
- 0 to 2 years of experience; freshers can apply. Cash handling or ATM experience is a plus
- Comfortable handling cash and visiting ATM sites daily on a fixed route in Thane
- Able to use an Android phone app to record entries
- Day shift, 6 days a week
Skills