ATM Operator - Chennai - 2

Aiviue Technologies Pvt. Limited; Chennai; On-site; INR 167,000 - 279,000; Full time

Job summary

Clear Secured Services Limited is hiring an entry-level Operations professional to perform withdrawal, loading, and FLM call resolution to ensure SLA fulfillment. You will prepare daily route plans, coordinate cash pickups, and record entries on an Android device in a fast-paced environment.

The role requires 0-2 years of experience, 12th pass, and comfort with cash handling on a fixed route with 6-day shifts. Freshers are welcome to apply.

Qualifications

• 12th pass required.
• Total experience of 0-2 years in similar kind of role.
• 0 to 2 years of experience; freshers can apply. Cash handling or ATM experience is a plus.

Responsibilities

• Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader.
• Pick-up cash based on bank wise indent and denomination.
• Prepare cash receipt and take approval from Route Leader.
• Complete allocated site visits for loading or EOD on daily basis.
• Resolve the FLM issues within TAT.
• Punch entries in Android device for withdrawal, loading, EOD, FLM.
• Submit the counter entry in CBS and report to Route Leader.
• Inform Route Leader of any issue and log it in Android device.
• Submit return cash to vault when loading cannot occur.

Skills

Cash handling

Organizing

Education

12th pass

Job description

About Company

Clear Secured Services Limited

Position Overview

Responsible for performing withdrawal, loading and FLM call resolution to ensure fulfillment of SLA

Main Responsibilities

OPERATIONAL

ATM

• Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader
• Pick-up cash based on bank wise indent and denomination
• Prepare cash receipt and take approval from Route Leader
• Complete allocated site visits for loading or EOD on daily basis
• Resolve the FLM (First Level Maintenance) issues within TAT
• Punch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLM
• Punch the counter entry in CBS and submit the same to Route Leader
• Inform Route Leader in case of any issue and enter the same in Android device
• Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances
• Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader
• Coordinate with the Reports team, as required, for mandatory customer reports

CIT

• Collection of CIT bags, scratch cards, seal from Route Leader
• Enter all CIT pick-up related updates in Android
• Pick-up cash from beat customers
• Deposit the cash in bank for same day pick up or in the vault for next day
• Handover the deposit slip for next day basis SLA
• Coordinate with the customers for cash availability for cash pick-up

Job Requirements & Qualification

QUALIFICATION

12th pass required

EXPERIENCE

Total experience of 0-2 years in similar kind of role

Requirements

• 12th pass (minimum)
• 0 to 2 years of experience; freshers can apply. Cash handling or ATM experience is a plus
• Comfortable handling cash and visiting ATM sites daily on a fixed route in Thane
• Able to use an Android phone app to record entries
• Day shift, 6 days a week

Skills

• Cash handling
• Organizing