ATM-Operators - Velachery - 2

Aiviue Technologies Pvt. Limited; Chennai; Vor Ort; INR 240.000 - 360.000; Vollzeit

Zusammenfassung

Clear Secured Services Limited seeks an ATM operations executive to handle withdrawal, loading and FLM call resolution to ensure SLA fulfillment. You will follow a fixed route, plan daily tasks, and record entries on an Android device.

The role requires 0–2 years of experience, 12th pass, comfort with cash handling and visiting ATM sites daily on a fixed route in Thane. Day shift, six days a week; freshers may apply.

Qualifikationen

• 12th pass (minimum).
• 0 to 2 years of experience; freshers can apply. Cash handling or ATM experience is a plus.
• Comfortable handling cash and visiting ATM sites daily on a fixed route in Thane.
• Able to use an Android phone app to record entries.
• Day shift, 6 days a week.

Aufgaben

• Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader.
• Pick-up cash based on bank wise indent and denomination.
• Prepare cash receipt and take approval from Route Leader.
• Complete allocated site visits for loading or EOD on daily basis.
• Resolve FLM issues within TAT.
• Punch all required entries in Android device timely and accurately.
• Punch the counter entry in CBS and submit to Route Leader.
• Inform Route Leader of any issue and record in Android device.
• Submit return cash to vault when loading could not occur.
• Prepare CBR when required per SLA and submit to Route Leader.
• Coordinate with Reports team for mandatory customer reports.

Kenntnisse

Cash handling

Android app usage

Ausbildung

12th pass

Jobbeschreibung

About Company

Clear Secured Services Limited

Position Overview

Responsible for performingwithdrawal, loading and FLM call resolution to ensure fulfillment of SLA

Main Responsibilities

OPERATIONAL

ATM

• Prepare Daily Route Plan (DRP)
  for withdrawal and loading, in consultation with Route Leader
• Pick-up cash based on bank wise
  indent and denomination
• Prepare cash receipt and take
  approval from Route Leader
• Complete allocated site visits
  for loading or EOD on daily basis
• Resolve the FLM (First Level
  Maintenance) issues within TAT
• Punch all the required entries in
  Android device timely and accurately such as - withdrawal, loading, EOD, FLM
• Punch the counter entry in CBS
  and submit the same to Route Leader
• Inform Route Leader in case of
  any issue and enter the same in Android device
• Submit the return cash to vault,
  in cases when loading could not happen due to unavoidable circumstances
• Prepare CBR (Cash Balance Report)
  when mandatory as per SLA (e.g. for HDFC bank) and submit to Route
  Leader
• Coordinate with the Reports team,
  as required, for mandatory customer reports

CIT

• Collection of CIT bags, scratch cards, seal from Route Leader
• Enter all CIT pick-up related updates in Android
• Pick-up cash from beat customers
• Deposit the cash in bank for same day pick up or in the vault for next day
• Handover the deposit slip for next day basis SLA
• Coordinate with the customers for cash availability for cash pick-up

Job Requirements & Qualification

QUALIFICATION

12th pass required

EXPERIENCE

Total experience of 0-2 years in similar kind of role

Requirements

• - 12th pass (minimum)
• - 0 to 2 years of experience; freshers can apply. Cash handling or ATM experience is a plus
• - Comfortable handling cash and visiting ATM sites daily on a fixed route in Thane
• - Able to use an Android phone app to record entries
• - Day shift, 6 days a week

Skills

• Competencies