ATM Operator - Chennai

Aiviue; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Clear Secured Services Limited is seeking a field operations associate to manage ATM withdrawal and loading tasks, ensuring SLA adherence. You will coordinate with the Route Leader, prepare daily route plans, and perform proper Android device entries.

Role requires 2+ years in a related field and 12th pass or higher education. Undergraduate/Bachelors degree is preferred. Expected duties include cash collection, site visits, and CBS reporting where applicable.

Qualifications

• 12th pass required.
• Total experience of 2+ years in similar kind of role.
• Education: Undergraduate / Bachelors Degree(UNDERGRADUATE)

Responsibilities

• ATM: Prepare Daily Route Plan for withdrawal and loading, in consultation with Route Leader.
• Resolve FLM (First Level Maintenance) issues within TAT and log entries on Android device.
• Coordinate cash withdrawal, loading, and deposits per daily SLA and CBS entries.

Skills

Competencies

Education

Undergraduate / Bachelors Degree

Job description

About Company

Clear Secured Services Limited

Position Overview

Responsible for performing withdrawal, loading and FLM call resolution to ensure fulfillment of SLA

Main Responsibilities

OPERATIONAL

ATM- Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader- Pick-up cash based on bank wise indent and denomination- Prepare cash receipt and take approval from Route Leader- Complete allocated site visits for loading or EOD on daily basis- Resolve the FLM (First Level Maintenance) issues within TAT- Punch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLM- Punch the counter entry in CBS and submit the same to Route Leader- Inform Route Leader in case of any issue and enter the same in Android device- Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances- Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader- Coordinate with the Reports team, as required, for mandatory customer reports

CIT- Collection of CIT bags, scratch cards, seal from Route Leader- Enter all CIT pick-up related updates in Android- Pick-up cash from beat customers- Deposit the cash in bank for same day pick up or in the vault for next day- Handover the deposit slip for next day basis SLA- Coordinate with the customers for cash availability for cash pick-up

Job Requirements & Qualification

QUALIFICATION

12th pass required

EXPERIENCE

Total experience of 2+ years in similar kind of role

Additional Details

INTERNAL- Call Center – for FLMs

Requirements

Education: Undergraduate / Bachelors Degree(UNDERGRADUATE)

Skills

• Competencies