ATM-Operators - Thane

Aiviue; Thane; On-site; INR 240,000 - 420,000; Full time

Job summary

Clear Secured Services Limited is seeking a cash operations associate responsible for withdrawing and loading cash, preparing route plans, and resolving FLM issues to ensure SLA fulfillment. The role requires 12th pass and 2+ years in a similar role, with internal call center experience mentioned.

You will coordinate cash pickups, deposits, and related reports, while ensuring accurate Android entries and timely communications with Route Leaders.

Qualifications

• 12th pass required.
• Total experience of 2+ years in similar kind of role.

Responsibilities

• Prepare Daily Route Plan (DRP) for withdrawal and loading.
• Prepare cash receipt and get approval from Route Leader.
• Punch entries in Android device for withdrawal, loading, EOD, FLM.
• Submit counter entries in CBS and inform Route Leader of issues.
• Prepare CIT related reports and cash-related entries.
• Coordinate with Reports team for customer reports.
• Pickup cash from beat customers and deposit in bank or vault.
• Handover deposit slips for next day basis.

Education

Undergraduate / Bachelor's Degree

Job description

About CompanyClear Secured Services LimitedPosition OverviewResponsible for performingwithdrawal, loading and FLM call resolution to ensure fulfillment of SLA Main ResponsibilitiesOPERATIONALATMPrepare Daily Route Plan (DRP)for withdrawal and loading, in consultation with Route LeaderPick-up cash based on bank wiseindent and denominationPrepare cash receipt and takeapproval from Route LeaderComplete allocated site visitsfor loading or EOD on daily basisResolve the FLM (First LevelMaintenance) issues within TAT Punch all the required entries inAndroid device timely and accurately such as - withdrawal, loading, EOD, FLM Punch the counter entry in CBSand submit the same to Route Leader Inform Route Leader in case ofany issue and enter the same in Android device Submit the return cash to vault,in cases when loading could not happen due to unavoidable circumstances Prepare CBR (Cash Balance Report)when mandatory as per SLA (e.g. for HDFC bank) and submit to RouteLeaderCoordinate with the Reports team,as required, for mandatory customer reportsCITCollection of CIT bags, scratchcards, seal from Route LeaderEnter all CIT pick-up relatedupdates in AndroidPick-up cash from beat customers Deposit the cash in bank for sameday pick up or in the vault for next day Handover the deposit slip fornext day basis SLACoordinate with the customers forcash availability for cash pick-upJob Requirements & QualificationQUALIFICATION12th pass requiredEXPERIENCE Total experience of 2+ years in similar kind of roleAdditional DetailsINTERNALCall Center – for FLMs

Requirements

Education: Undergraduate / Bachelors Degree(UNDERGRADUATE)

Skills

• Competencies