Atlassian Platform Team Leader

Check Point Software; Bengaluru Urban; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Check Point Software in Bengaluru seeks an experienced Atlassian Platform Lead to mentor a team of specialists and own the Jira Service Management and Jira Software roadmap.

You will design complex configurations, drive standardization, and collaborate with stakeholders to deliver scalable solutions while ensuring security and reliability.

Experience with Atlassian Cloud migrations from Data Center to Cloud is a major plus; a strategic, customer-focused mindset is essential.

Qualifications

• B.Sc. in Industrial Engineering, Information Systems, or a related field.
• 6+ years of hands-on experience administering and designing Jira Service Management environments in a global company.
• 2+ years of experience leading teams, technical projects, or enterprise platform initiatives.
• Deep expertise in Jira Service Management, Jira Software, workflows, permissions, automations, dashboards, and reporting.
• Strong understanding of REST APIs, ScriptRunner, SQL, and platform integrations.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities with a strategic and customer-focused mindset.
• Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operations.
• Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud – a significant advantage.

Responsibilities

• Lead and mentor a team of Atlassian Platform Specialists, providing technical guidance, prioritization, and professional development.
• Own the strategy, roadmap, governance, and continuous improvement of Jira Service Management and Jira Software.
• Design and oversee complex projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals.
• Drive platform standardization, best practices, and scalable solutions across multiple business functions.
• Partner with stakeholders across Check Point departments to understand business needs, define requirements, and deliver impactful solutions aligned with organizational goals.
• Oversee platform performance, upgrades, integrations, security, and reliability while ensuring scalability and operational excellence.
• Manage and prioritize the team's workload, balancing operational support, strategic initiatives, and continuous improvement projects.

Skills

Leadership

Stakeholder management

Communication

Analytical thinking

Problem solving

Strategic thinking

Customer focus

AI trends

Cloud migrations

Education

B.Sc. in Industrial Engineering / Information Systems

Tools

Jira Service Management

Jira Software

REST APIs

ScriptRunner

SQL

Job description

Key Responsibilities

• Lead and mentor a team of Atlassian Platform Specialists, providing technical guidance, prioritization, and professional development.
• Own the strategy, roadmap, governance, and continuous improvement of Jira Service Management and Jira Software.
• Design and oversee complex projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals.
• Drive platform standardization, best practices, and scalable solutions across multiple business functions.
• Partner with stakeholders across Check Point departments to understand business needs, define requirements, and deliver impactful solutions aligned with organizational goals.
• Oversee platform performance, upgrades, integrations, security, and reliability while ensuring scalability and operational excellence.
• Manage and prioritize the team's workload, balancing operational support, strategic initiatives, and continuous improvement projects.

Qualifications

• B.Sc. in Industrial Engineering, Information Systems, or a related field.
• 6+ years of hands‑on experience administering and designing Jira Service Management environments in a global company.
• 2+ years of experience leading teams, technical projects, or enterprise platform initiatives.
• Deep expertise in Jira Service Management, Jira Software, workflows, permissions, automations, dashboards, and reporting.
• Strong understanding of REST APIs, ScriptRunner, SQL, and platform integrations.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem‑solving abilities with a strategic and customer‑focused mindset.
• Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operations.
• Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud – a significant advantage.