Atlassian Platform Team Leader

Check Point Software; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Check Point Software in Bengaluru is seeking a senior Atlassian Platform lead to own Jira Service Management and Jira Software strategy, governance, and continuous improvement. You will mentor a team, drive standardized workflows, and partner with stakeholders to deliver scalable, secure solutions across the organization.

The role requires deep Jira expertise, strong leadership, and a customer-focused mindset to support IT operations and AI-driven transformation.

Qualifications

• B.Sc. in Industrial Engineering, Information Systems, or related field.
• 6+ years of hands-on Jira Service Management administration and design in a global company.
• 2+ years leading teams, technical projects, or enterprise platform initiatives.
• Deep expertise in Jira Service Management, Jira Software, workflows, permissions, automations, dashboards, and reporting.
• Strong understanding of REST APIs, ScriptRunner, SQL, and platform integrations.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities with a strategic and customer-focused mindset.
• Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operations.
• Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud - a significant advantage.

Responsibilities

• Lead and mentor a team of Atlassian Platform Specialists, providing technical guidance, prioritization, and professional development.
• Own the strategy, roadmap, governance, and continuous improvement of Jira Service Management and Jira Software.
• Design and oversee complex projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals.
• Drive platform standardization, best practices, and scalable solutions across multiple business functions.
• Partner with stakeholders across Check Point departments to understand business needs, define requirements, and deliver impactful solutions aligned with organizational goals.
• Oversee platform performance, upgrades, integrations, security, and reliability while ensuring scalability and operational excellence.
• Manage and prioritize the team's workload, balancing operational support, strategic initiatives, and continuous improvement projects.

Skills

Leadership

Stakeholder management

Communication

Problem solving

Jira Service Management

Jira Software

REST APIs

ScriptRunner

SQL

Platform integrations

Education

B.Sc. in Industrial Engineering / Information Systems

Tools

Jira Platform

Atlassian Cloud

Job description

Why Join Us

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Why Join Us

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.

We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.

What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.

If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Job Description

• Lead and mentor a team of Atlassian Platform Specialists, providing technical guidance, prioritization, and professional development.
• Own the strategy, roadmap, governance, and continuous improvement of Jira Service Management and Jira Software.
• Design and oversee complex projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals.
• Drive platform standardization, best practices, and scalable solutions across multiple business functions.
• Partner with stakeholders across Check Point departments to understand business needs, define requirements, and deliver impactful solutions aligned with organizational goals.
• Oversee platform performance, upgrades, integrations, security, and reliability while ensuring scalability and operational excellence.
• Manage and prioritize the team's workload, balancing operational support, strategic initiatives, and continuous improvement projects.

Qualifications

• B.Sc. in Industrial Engineering, Information Systems, or a related field.
• 6+ years of hands-on experience administering and designing Jira Service Management environments in a global company.
• 2+ years of experience leading teams, technical projects, or enterprise platform initiatives.
• Deep expertise in Jira Service Management, Jira Software, workflows, permissions, automations, dashboards, and reporting.
• Strong understanding of REST APIs, ScriptRunner, SQL, and platform integrations.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities with a strategic and customer-focused mindset.
• Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operations.
• Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud - a significant advantage.