Atlassian Administrator

Opella; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Opella is seeking an Atlassian Administrator in Hyderabad, India. You will play a crucial role in the Enabling Platforms & DevOps team, handling the administration and optimization of Atlassian tools like Jira and Confluence.

The ideal candidate will have 3+ years of experience in Atlassian administration, deep knowledge of Jira and Confluence, and strong problem-solving capabilities. Join us to enhance our global operations and support project management practices.

Qualifications

• 3+ years of experience in Atlassian administration and implementation.
• Deep understanding of Jira and Confluence with advanced features.
• Proficiency in JQL filters, dashboards, scripting, and automation.

Responsibilities

• Administration and optimization of Atlassian Cloud tools.
• Design and implement custom solutions using Atlassian products.
• Manage integrations between Atlassian tools and other systems.

Skills

Atlassian administration

Jira

Confluence

Cloud environments

Agile methodologies

Problem-solving

Communication

Adaptability

Education

Atlassian certifications

Scrum certifications

Tools

Jira

Confluence

Scriptrunner

Job description

About the Job

As an Atlassian Administrator at Opella, you'll play a crucial role in our Enabling Platforms & DevOps team, delivering solutions that support our global operations. You'll be at the forefront of implementing and optimizing our Atlassian Cloud portfolio products and integration with marketplace apps and custom solutions, while also bridging the gap between development and project management.

Main Responsibilities

• Administration, configuration, and optimization of Atlassian Cloud tools, including Jira, Confluence, Loom, Compass and Guard.
• Design and implement custom solutions using Atlassian products to meet specific business needs across our global operations.
• Manage integrations between Atlassian tools and other systems using Forge and APIs.
• Configure and maintain marketplace apps such as ScriptRunner, Xray, Comala Document Management, Flowchart Maker & Online Diagram Software, Snapshots and Custom Applications.
• Develop and maintain Automation rules to streamline workflows and increase productivity, reducing waste and manual tasks.
• Ensure compliance with GxP processes for Consumer Healthcare, and other regional and local regulations within our Atlassian ecosystem.
• Provide technical expertise and support for Jira Software, and Confluence, including advanced features like Jira Plans (Advanced Roadmap), Dashboards and Release management.
• Collaborate with project teams to implement and optimize project management practices using Atlassian tools.
• Support both Agile and more classic project management methodologies and Scrum framework within the Atlassian ecosystem.
• Lead training sessions and create documentation to support user adoption and best practices across different methodologies.
• Stay up-to-date with the latest Atlassian product updates and industry trends, recommending improvements to our toolset and processes as needed.

About You

Technical Background Required

• 3+ years of experience in Atlassian administration and implementation, with a focus on Cloud environments.
• Deep understanding of Jira and Confluence, including advanced features like portfolio management, release management, and customization of workflows, hierarchy, issue types, templates and fields.
• Proficiency in JQL filters, dashboards, scripting and automation using tools like Scriptrunner and native Atlassian Automation features.
• Familiarity with Agile/Scrum/Kanban and more classical project management methodologies and their implementation within Jira.
• Experience integrating Atlassian products with other enterprise systems and third‑party vendor solutions.
• Atlassian certifications (e.g., Atlassian Certified Professional), Scrum certifications are highly desirable.
• Knowledge of Salto.io | DevOps for Enterprise Application Configuration and knowledge of GxP processes and regulatory compliance in a consumer healthcare setting will also be highly valued.

Soft Skills Required

• Excellent problem‑solving skills with the ability to translate business requirements and user opportunities into effective technical solutions and valuable outcomes that generate impact.
• Strong communication skills, and ability to explain technical concepts to non‑technical stakeholders and end users.
• Adaptability and eagerness to learn in a fast‑paced, dynamic environment.
• Customer‑focused mindset with a passion for improving user experience and driving adoption.
• Ability to bridge gaps between different teams and methodologies, fostering collaboration between development and product management.