Associate Vice President - Account Management

Dentsu India; Mumbai; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Dentsu India seeks an Associate Vice President - Account Management to lead day-to-day planning for key client relationships, drive strategic media solutions, and ensure campaigns meet objectives.

You will collaborate with clients, media owners, and internal teams to ensure on-time delivery, SLAs, and superior client servicing, while mentoring teams and shaping account strategy for growth.

Qualifications

• Bachelor’s degree in marketing, Advertising, Business Management, or a related field.
• Relevant experience in media, advertising, account management, or agency environments.
• Proven experience managing key accounts and working with senior-level clients and stakeholders.
• Prior experience in leading teams and managing complex, multi-channel media campaigns will be preferred.

Responsibilities

• Own and effectively manage the day-to-day planning and account management activities for key accounts.
• Develop and maintain strong relationships with media owners and partners to drive market-leading media planning and solutions.
• Understand client objectives and translate them into effective media strategies and plans.
• Work closely with internal teams and stakeholders to ensure campaigns go live on time and are delivered in line with agreed Service Level Agreements (SLAs) and best practices.
• Leverage a strong understanding of commercial opportunities, market dynamics, and trading priorities to guide investments towards the most appropriate media partners.
• Identify opportunities for innovation, optimization, and growth across client accounts.
• Provide strategic recommendations to clients based on market trends, consumer insights, media opportunities, and campaign performance.
• Monitor campaign delivery and proactively address issues to ensure smooth execution and achievement of objectives.
• Collaborate with cross-functional teams to ensure seamless coordination across planning, buying, operations, and other relevant functions.
• Support senior leadership in developing account strategies, strengthening client relationships, and identifying opportunities for business growth.
• Drive high standards of client servicing, operational excellence, and governance across assigned accounts.
• Manage and mentor team members, providing guidance and support to ensure effective delivery and professional development.

Skills

Media planning

Account management

Client servicing

Leadership

Stakeholder management

Strategic thinking

Analytical abilities

Communication skills

Negotiation

Problem-solving

Education

Bachelor’s degree in marketing, Advertising, Business Management, or related field

Job description

Title- AVP- Account Management (Media Agency)

Experience - 11 Years+

Position Overview

The Associate Vice President - Account Management will be responsible for managing and growing key client relationships, leading day-to-day account planning, and driving strategic media solutions. The role will work closely with clients, media owners, and internal teams to ensure effective planning, seamless campaign execution, and delivery against business objectives.

Key Responsibilities

• Own and effectively manage the day-to-day planning and account management activities for key accounts.
• Develop and maintain strong relationships with media owners and partners to drive market-leading media planning and solutions.
• Understand client objectives and translate them into effective media strategies and plans.
• Work closely with internal teams and stakeholders to ensure campaigns go live on time and are delivered in line with agreed Service Level Agreements (SLAs) and best practices.
• Leverage a strong understanding of commercial opportunities, market dynamics, and trading priorities to guide investments towards the most appropriate media partners.
• Identify opportunities for innovation, optimization, and growth across client accounts.
• Provide strategic recommendations to clients based on market trends, consumer insights, media opportunities, and campaign performance.
• Monitor campaign delivery and proactively address issues to ensure smooth execution and achievement of objectives.
• Collaborate with cross-functional teams to ensure seamless coordination across planning, buying, operations, and other relevant functions.
• Support senior leadership in developing account strategies, strengthening client relationships, and identifying opportunities for business growth.
• Drive high standards of client servicing, operational excellence, and governance across assigned accounts.
• Manage and mentor team members, providing guidance and support to ensure effective delivery and professional development.
• Strong experience in media planning, account management, and client servicing.
• Excellent understanding of the media landscape, media owners, and trading ecosystem.
• Strong client relationship and stakeholder management skills.
• Ability to manage multiple accounts, priorities, and deadlines effectively.
• Strong strategic thinking, analytical, and problem-solving abilities.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong commercial acumen with an understanding of business and client objectives.
• Ability to collaborate effectively with cross-functional and senior stakeholders.
• Strong leadership and people-management capabilities.
• Ability to work in a fast-paced, deadline-driven environment.

Experience & Qualifications

• Bachelor’s degree in marketing, Advertising, Business Management, or a related field.
• Relevant experience in media, advertising, account management, or agency environments.
• Proven experience managing key accounts and working with senior-level clients and stakeholders.
• Prior experience in leading teams and managing complex, multi-channel media campaigns will be preferred.

Success in the Role

Success in this role will be measured through:

• Strong client relationships and satisfaction.
• Delivery of high-quality and timely media plans and campaigns.
• Effective utilization of commercial and trading opportunities.
• Strong collaboration with media partners and internal stakeholders.
• Growth and development of key accounts.
• Consistent adherence to SLAs, processes, and best practices.
• Team performance and capability development.