Vice President Account Management

Tonic Worldwide; Mumbai; On-site; INR 4,500,000 - 7,000,000; Full time

Benefits offered by this job

Experience scaling accounts

Cross-industry exposure

Opinionated point of view

Job summary

Tonic Worldwide is seeking a growth leadership professional in Mumbai to own senior client relationships, advise on business decisions, and drive revenue across accounts as a strategic partner rather than a vendor.

You will lead a high-performing account management team, shape cross-functional strategies, and ensure profitable delivery across timelines and quality benchmarks.

Qualifications

• 12+ years in account management within digital or integrated agencies.
• Experience managing large brands and revenue targets.
• Strong understanding of what drives real business outcomes in digital.
• Ability to sell, defend, and scale ideas.
• Equal comfort with data, strategy, and storytelling.
• Proven track record of building and leading teams.

Responsibilities

• Own senior client relationships and become a trusted advisor on business decisions.
• Drive account growth through upsell, cross-sell, and proactive opportunity spotting.
• Bring sharp, integrated thinking across creative, media, content, and tech.
• Play a key role in pitches with clear POVs and strong storytelling.
• Build and lead a high-performance account management team.
• Ensure delivery excellence across timelines, quality, and profitability.

Skills

Client relationship management

Revenue growth

Leadership

Storytelling

Job description

This is not a client servicing role. This is a growth leadership role.

You’ll lead key client relationships, drive revenue across accounts, and shape how clients see us as a strategic partner, not an agency. You should be equally comfortable advising CMOs, challenging strategy, unlocking opportunities, and building high-performing teams.

What You’ll Do

• Own senior client relationships and become a trusted advisor on business decisions
• Drive account growth through upsell, cross-sell, and proactive opportunity spotting
• Bring sharp, integrated thinking across creative, media, content, and tech
• Play a key role in pitches with clear POVs and strong storytelling
• Build and lead a high-performance account management team
• Ensure delivery excellence across timelines, quality, and profitability

What You Bring

• 12+ years in account management within digital or integrated agencies
• Experience managing large brands and revenue targets
• Strong understanding of what drives real business outcomes in digital
• Ability to sell, defend, and scale ideas
• Equal comfort with data, strategy, and storytelling
• Proven track record of building and leading teams

Bonus

• Experience scaling accounts significantly
• Cross-industry exposure
• A strong, opinionated point of view

What Success Looks Like

• Clients see you as a strategic partner, not a vendor
• Accounts grow in size, scope, and impact
• Teams are strong, stable, and high-performing
• Work is sharper, faster, and more effective