Associate - US On-boarding

Amh Services; Gurugram District; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

Outscale Partners, a fully owned subsidiary of The Argenbright Group, is seeking a Talent Screening & Onboarding Specialist.

The role oversees end-to-end pre-employment screening, onboarding activities, and compliance across multiple client programs, ensuring timely background verification, drug testing, and client-specific badge requirements while upholding SLAs and delivering a strong candidate experience.

Qualifications

• End-to-end pre-employment screening and onboarding for employees and contractors.
• Maintain audit-ready records and timely updates of verifications.
• Maintain confidentiality of sensitive information and meet SLA expectations.

Responsibilities

• Coordinate end-to-end background verification across approved vendors.
• Monitor and follow up on employment, education, criminal, licensing, and reference checks.
• Manage client-specific badge renewals, activations, and credential requests.

Skills

BGV management

Drug testing

Credential management

Onboarding ops

Reporting

Job description

About the Team / Organization

Outscale Partners is a fully owned subsidiary of The Argenbright Group and was

established in 2022. The group brings more than 45 years of experience in transforming labour-intensive, essential frontline services across industries. It has operations across the United States, the United Kingdom, Middle East and India, supporting clients through a

strong combination of industry expertise, technology, and people-centric service models.

Outscale Partners focuses on delivering innovative workforce and service solutions that enhance operational efficiency and customer experience.

• Shift Timing: Rotational / Day Shift / Night Shift (e.g., 9:00 AM 6:00 PM or US

Shift/as per requirement).

• Work Mode: Work from Office / Hybrid / Remote.
• Cab Facility: Company-provided cab for pick-up and drop as per the company

transport policy

• Medical Policy: Comprehensive medical insurance policy with coverage for specified parents

Role & responsibilities

Job Summary

The Talent Screening & Onboarding Specialist is responsible for managing end-to-end pre-employment screening and onboarding activities for employees and contractors across multiple client programs. This role ensures timely completion of background verification, drug testing, client-specific badging requirements, credential activation, compliance tracking, and onboarding support while maintaining service level agreements and delivering exceptional candidate experience.

Principal Accountabilities

Background Verification (BGV) Management

• Coordinate and manage end-to-end background verification activities through approved screening vendors.
• Monitor all pending verifications including employment, education, criminal, licensing, and reference checks.
• Follow up with candidates, employers, educational institutions, and third-party vendors to ensure timely completion.
• Review screening reports and identify discrepancies requiring further investigation.
• Maintain accurate documentation and audit-ready records.

Drug Testing & Compliance

• Coordinate pre-employment, random, reasonable suspicion, post-accident, follow-up, and client-required drug testing programs.
• Monitor candidate testing status and ensure compliance with customer and company requirements.
• Partner with testing laboratories, Medical Review Officers (MROs), and testing vendors.
• Maintain confidentiality of sensitive medical and screening information.

Client Badging & Credential Management

• Manage client-specific badge renewals, badge activations, and credential requests.
• Process contractor onboarding requirements for customer access systems and client portals.
• Coordinate completion of consent forms, background check renewals, and additional client compliance documentation.
• Track badge expiration dates and proactively initiate renewal activities.

Onboarding Operations

• Support client-specific ad-hoc works and special operational requests.
• Ensure completion of all required onboarding documents, agreements, acknowledgements, and compliance forms.
• Serve as the primary point of contact for onboarding-related queries.
• Ensure SLA adherence.
• Responds to all external inquiries for drug and alcohol testing inquiries within 24 business hours of receipt.

Reporting:

• Maintain onboarding trackers and operational reports.
• Analyze onboarding, screening, and compliance metrics.