Assistant Team lead - US onboarding

HonorVet Technologies India; Mohali; On-site; INR 800,000 - 1,100,000; Full time

Job summary

HonorVet Technologies India seeks an Assistant Team Lead for US Onboarding to assist the Team Lead in managing candidate onboarding for U.S. clients, ensuring timely documentation, background screening, credentialing, and client-specific compliance from offer acceptance through start.

You will coordinate with Recruitment, Compliance, HR, Operations and other teams, monitor workload, and guide junior team members while maintaining accurate onboarding files and real-time status updates.

Qualifications

• 4+ years in US onboarding (recruitment background preferred).
• Experience in candidate onboarding and healthcare staffing preferred.
• Strong follow-up and documentation skills.
• Ability to coordinate with Recruitment, Compliance, HR, Operations and other teams.
• Proficiency in MS Office/Google Workspace, ATS/VMS and onboarding trackers.

Responsibilities

• Manage candidate onboarding from signed offer through successful client start.
• Review documents for completeness and client compliance; track checks and licenses.
• Maintain real-time candidate status in onboarding trackers and reports.
• Conduct routine quality checks and support onboarding audits.
• Assist with training and SOP updates; guide junior team members.

Skills

Onboarding coordination

Documentation

Compliance

Quality assurance

Data tracking

Team leadership

Training & SOPs

Communication skills

Problem solving

Escalation management

Tools

ATS

MS Office

Google Workspace

Onboarding systems

VMS

Job description

Job Title: Assistant Team Lead – US Onboarding

Shift: US Night Shift (Cab Facility Provided)

Work Mode: Onsite

Experience: 4+ Years in US Onboarding (Recruitment background preferred)

Website: https://honorvettech.com/

Job Summary

The Assistant Team Lead – US Onboarding will support the Team Lead in managing candidate onboarding for U.S. clients, ensuring timely completion of documentation, background screening, credentialing, and client-specific compliance from offer acceptance through successful start.

The role will also support workload coordination, candidate/recruiter follow-ups, quality checks, tracking, team guidance, escalations, and adherence to client and internal processes.

1. US Candidate Onboarding & Coordination

• Manage candidate onboarding from signed offer through successful client start.
• Ensure timely completion of onboarding documents, screenings, credentials, and compliance requirements.
• Conduct regular candidate follow-ups and provide guidance on requirements and next steps.
• Coordinate with Recruitment, Compliance, HR, Operations, and other teams for smooth onboarding.
• Identify and elevate potential start-date delays, withdrawals, non-responsiveness, and other risks.

2. Documentation & Compliance

• Review documents for completeness, accuracy, validity, and client compliance.
• Track background checks, drug screenings, employment/education verification, licenses, certifications, health documents, and other requirements.
• Maintain complete and organized onboarding/personnel files.
• Identify and follow up on missing, incomplete, or expiring documentation.
• Ensure adherence to internal policies, client requirements, and Joint Commission (JCC) requirements, where applicable.
• Assist the Team Lead with case allocation, workload monitoring, and turnaround times.
• Guide onboarding team members on processes and client requirements.
• Support training and transition of new team members to independent case handling.
• Resolve routine onboarding issues and elevate complex matters to the Team Lead/Manager.
• Provide operational coverage during absences and high-volume periods.

4. Recruitment & Internal Coordination

• Partner with Recruiters and Recruitment Team Leads to collect complete candidate information and documentation.
• Communicate onboarding status, pending requirements, delays, and candidate concerns.
• Ensure effective Recruitment-to-Onboarding handoffs and proactive follow-up on start-date requirements.

5. Tracking, Reporting & Data Accuracy

• Maintain accurate, real-time candidate status in onboarding trackers and systems.
• Keep client-specific checklists updated and monitor pending cases, start dates, compliance status, and aging cases.
• Identify tracker discrepancies or missing information.
• Prepare daily/weekly onboarding reports and support operational/performance reporting for management.

6. Quality Assurance & Audits

• Conduct routine quality checks and support scheduled/random onboarding audits.
• Identify and resolve documentation gaps, compliance issues, and recurring process errors.
• Track audit findings and corrective actions with the Team Lead.
• Maintain readiness for internal, client, and applicable compliance/JCC audits.

7. Training & Process Support

• Assist with training and refresher guidance on onboarding processes and client requirements.
• Help maintain SOPs, checklists, process documentation, and training materials.
• Identify recurring operational issues and recommend improvements.
• Support implementation of approved process improvements.
• Understanding of US staffing onboarding, credentialing, documentation, and compliance processes.
• Experience in candidate onboarding, preferably US staffing/healthcare staffing.
• Strong follow-up, coordination, communication, and documentation skills.
• Ability to guide junior team members and manage multiple candidates, deadlines, and priorities.
• Strong attention to detail, problem-solving, and escalation-management skills.
• Ability to coordinate with Recruitment, HR, Compliance, and Operations.
• Proficiency in Microsoft Office/Google Workspace, ATS/VMS, onboarding systems, and compliance trackers.